Quick answers
- Where is Arbors at Delaware?
- 2270 Warrensburg Road, Delaware, OH 43015, in Delaware County, Ohio.
- What is the phone number of Arbors at Delaware?
- (740) 369-9614, as listed by Medicare (CMS).
- What is the Medicare star rating of Arbors at Delaware?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Arbors at Delaware been fined?
- Medicare lists no fines for Arbors at Delaware, but 1 payment denial.
- What did inspectors find at Arbors at Delaware?
- In its last three inspection cycles (September 2, 2021 to August 26, 2026), Medicare lists 64 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 2, 2021 to August 26, 2026), Arbors at Delaware had 64 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It had 1 Medicare payment denial (the latest began June 26, 2024) and no fines. Nurse staffing is 3.24 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 2, 2026 — 24 health citations
Inspections in this cycle: November 6, 2025 (complaint investigation); November 26, 2025 (complaint investigation); February 2, 2026 (complaint investigation); February 2, 2026 (standard health inspection); August 26, 2026 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 23 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0680 Level E
“Ensure the activities program is directed by a qualified professional.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: December 7, 2023 — 11 health citations
Inspections in this cycle: December 7, 2023 (standard health inspection).
Show 11 citations (levels A to F, no actual harm)
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
Earlier cycle: September 2, 2021 — 29 health citations
Inspections in this cycle: September 2, 2021 (standard health inspection); October 31, 2023 (complaint investigation); October 31, 2023 (infection control inspection); December 7, 2023 (complaint investigation); April 4, 2024 (complaint investigation); June 26, 2024 (complaint investigation); July 24, 2024 (complaint investigation); August 22, 2024 (complaint investigation); September 12, 2024 (complaint investigation).
Show 29 citations (levels A to F, no actual harm)
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0691 Level D
“Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0608 Level D
“Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (28)
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0500 Level F
“Meet other general requirements that are deficient.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
E0039 Level E
“Conduct testing and exercise requirements.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0161 Level E
“Use approved construction type or materials.”
K0500 Level E
“Meet other general requirements that are deficient.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0922 Level E
“Meet requirements for the use and maintenance of medical gas equipment.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 26, 2024 | Payment denial | from September 26, 2024, 11 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.64 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.87 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 1.74 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.24 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.77 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.30 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 65.1% | 49.0% | 45.3% |
| RN turnover (per year) | 60.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 16 nursing homes: Arbors at Ohio.
Legal business name: Delaware Opco LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Ark Opco Group, LLC | Direct owner | 100% | July 1, 2015 |
| B&Y Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| B&Y Trust | Indirect owner | — | July 1, 2015 |
| Cody Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| Craig Flashner 2007 Trust | Indirect owner | — | July 1, 2015 |
| Noble Healthcare Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2015 |
| Prestige Administrative Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 87.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Arbors at Ohio |
| Legal business name | Delaware Opco LLC |
| First approved by Medicare/Medicaid | 1979-02-21 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2270 Warrensburg Road, Delaware, OH 43015 |
| County | Delaware County |
| State | Ohio |
| Phone | (740) 369‑9614 |
| CMS Certification Number | 365408 |
| Name in Medicare records | ARBORS AT DELAWARE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Delaware Court Health Care Center1.2 mi · Delaware, OH · 3 of 5 stars
- Ohio Living Sarah Moore2.7 mi · Delaware, OH · 4 of 5 stars
- Country Club Center V, Inc3.0 mi · Delaware, OH · 5 of 5 stars
- Cherith Care Center at Willow Brook3.4 mi · Delaware, OH · 4 of 5 stars
- Capri Gardens9.8 mi · Lewis Center, OH · 5 of 5 stars
Nearest hospital emergency rooms
- Grady Memorial Hospital1.4 mi · Delaware, OH · Acute Care Hospital
- Memorial Hospital15 mi · Marysville, OH · Acute Care Hospital
- Dublin Methodist Hospital15 mi · Dublin, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13