Quick answers
- Where is Arbors at Carroll?
- 3680 Dolson Court NW, Carroll, OH 43112, in Fairfield County, Ohio.
- What is the phone number of Arbors at Carroll?
- (740) 654-0641, as listed by Medicare (CMS).
- What is the Medicare star rating of Arbors at Carroll?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Arbors at Carroll been fined?
- Medicare lists no fines for Arbors at Carroll.
- What did inspectors find at Arbors at Carroll?
- In its last three inspection cycles (October 24, 2023 to May 19, 2026), Medicare lists 32 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 24, 2023 to May 19, 2026), Arbors at Carroll had 32 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.52 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 5, 2026 — 7 health citations
Inspections in this cycle: November 25, 2025 (complaint investigation); March 5, 2026 (standard health inspection); May 19, 2026 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0687 Level D
“Provide appropriate foot care.”
F0791 Level D
“Provide or obtain dental services for each resident.”
Previous cycle: December 12, 2024 — 8 health citations
Inspections in this cycle: December 12, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
Earlier cycle: February 14, 2024 — 17 health citations
Inspections in this cycle: October 24, 2023 (complaint investigation); October 24, 2023 (infection control inspection); February 14, 2024 (standard health inspection).
Show 17 citations (levels A to F, no actual harm)
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0602 Level E
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
E0039 Level F
“Conduct testing and exercise requirements.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.55 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.71 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.27 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.52 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.11 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.39 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 40.7% | 49.0% | 45.3% |
| RN turnover (per year) | 25.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 16 nursing homes: Arbors at Ohio.
Legal business name: Carroll Opco LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Ark Opco Group, LLC | Direct owner | 100% | July 1, 2015 |
| B&Y Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| B&Y Trust | Indirect owner | — | July 1, 2015 |
| Cody Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| Craig Flashner 2007 Trust | Indirect owner | — | July 1, 2015 |
| Noble Healthcare Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2015 |
| Prestige Administrative Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 91.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Arbors at Ohio |
| Legal business name | Carroll Opco LLC |
| First approved by Medicare/Medicaid | 1980-03-13 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3680 Dolson Court NW, Carroll, OH 43112 |
| County | Fairfield County |
| State | Ohio |
| Phone | (740) 654‑0641 |
| CMS Certification Number | 365474 |
| Name in Medicare records | ARBORS AT CARROLL |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Luxe Rehabilitation and Care Center2.4 mi · Lancaster, OH · 2 of 5 stars
- The Springs at Wyandot Trail4.5 mi · Lancaster, OH · 4 of 5 stars
- Lanfair Center for Rehab & Nursing Care Inc5.8 mi · Lancaster, OH · 4 of 5 stars
- Main Street Terrace Care Center5.8 mi · Lancaster, OH · 4 of 5 stars
- Buckeye Care and Rehabilitation6.6 mi · Lancaster, OH · 2 of 5 stars
Nearest hospital emergency rooms
- Fairfield Medical Center5.7 mi · Lancaster, OH · Acute Care Hospital
- Diley Ridge Medical Center8.6 mi · Canal Winchester, OH · Acute Care Hospital
- Mount Carmel East & West18 mi · Columbus, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13