Quick answers
- Where is Altenheim?
- 18627 Shurmer Road, Strongsville, OH 44136, in Cuyahoga County, Ohio.
- What is the phone number of Altenheim?
- (440) 238-3361, as listed by Medicare (CMS).
- What is the Medicare star rating of Altenheim?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Altenheim been fined?
- Medicare lists no fines for Altenheim.
- What did inspectors find at Altenheim?
- In its last three inspection cycles (April 18, 2019 to October 21, 2025), Medicare lists 12 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 18, 2019 to October 21, 2025), Altenheim had 12 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.72 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 25, 2024 — 5 health citations
Inspections in this cycle: July 25, 2024 (standard health inspection); October 21, 2025 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Previous cycle: May 5, 2022 — 1 health citation
Inspections in this cycle: May 5, 2022 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0623 Level C
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
Earlier cycle: April 18, 2019 — 6 health citations
Inspections in this cycle: April 18, 2019 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (35)
K0131 Level F
“Meet requirements for sections of health care facilities separated by fire resistive construction.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0500 Level E
“Meet other general requirements that are deficient.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0133 Level F
“Install a two-hour-resistant firewall separation.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0131 Level E
“Meet requirements for sections of health care facilities separated by fire resistive construction.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0227 Level E
“Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.”
K0231 Level E
“Provide large enough exits.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0911 Level E
“Meet requirements for the installation and maintenance of electrical systems.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0347 Level D
“Properly provide smoke detection systems in areas open to corridors.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.60 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.39 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.74 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.72 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.09 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.36 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 40.9% | 49.0% | 45.3% |
| RN turnover (per year) | 8.3% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 128 |
| Average residents per day | 114.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | West Side Deutscher Frauen Verein |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 18627 Shurmer Road, Strongsville, OH 44136 |
| County | Cuyahoga County |
| State | Ohio |
| Phone | (440) 238‑3361 |
| CMS Certification Number | 365109 |
| Name in Medicare records | ALTENHEIM |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Falling Water Healthcare Center1.4 mi · Strongsville, OH · 4 of 5 stars
- Strongsville Healthcare and Rehabilitation1.5 mi · Strongsville, OH · 3 of 5 stars
- Diplomat Healthcare3.7 mi · North Royalton, OH · 2 of 5 stars
- Pearlview Rehab & Wellness Center3.9 mi · Brunswick, OH · 3 of 5 stars
- Willowood Care Center of Brunswick4.2 mi · Brunswick, OH · 5 of 5 stars
Nearest hospital emergency rooms
- Southwest General Health Center4.7 mi · Middleburg Heights, OH · Acute Care Hospital
- Fairview Hospital10 mi · Cleveland, OH · Acute Care Hospital
- UH St John Medical Center11 mi · Westlake, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13