Quick answers
- Does University Medical Center New Orleans have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at University Medical Center New Orleans. In a medical emergency, call 911.
- Where is University Medical Center New Orleans?
- 2000 Canal Street, New Orleans, LA 70112, in Orleans Parish, Louisiana.
- What is the phone number of University Medical Center New Orleans?
- (504) 702-3000, as listed by Medicare (CMS).
- What is the Medicare star rating of University Medical Center New Orleans?
- 2 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[4][5][8]
- Allergy & Skin Care
- Behavioral Health & Psychiatry
- Burn Center
- Cancer Care
- Digestive Care
- Emergency Care
- Heart & Vascular Care
- Hospice & Palliative Care
- Imaging
- Infectious Disease Care
- Trauma Care
- Plastic & Reconstructive Surgery
- Primary Care
- Rehabilitation
- Respiratory Care
- Sleep Care
- Stroke Care
- Surgery
- Urology
- Weight Loss
- Women's Health
- Wound Care
Procedures[8]
Programs and centers[4][5][6][8]
- Norman E. McSwain, Jr. MD, Spirit of Charity Trauma Center
- Burn Center (American Burn Association verified)
- Comprehensive Stroke Center program
- Center for Weight Loss and Bariatric Surgery (MBSAQIP Comprehensive Center)
- Comprehensive Pulmonary Hypertension Center
- Cancer Center (Commission on Cancer accredited)
- Antimicrobial Stewardship program
- Forensic Program (Emergency Care)
- Behavioral Health inpatient unit with visitation program
- Pharmacy Residency Programs
- Clinical Pastoral Education Residency Program
Emergency care (hospital website)[5][8]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
| Trauma designation | Level 1 (American College of Surgeons verified) |
| Stroke designation | Comprehensive Stroke Center |
Visiting and practical information
| Visiting | General units: 2 visitors 8 am-8:30 pm; one adult may stay overnight. Page still cites COVID-era limits, so call to confirm[6] |
|---|---|
| Parking | Free patient parking in the garage at Tulane Ave and S. Johnson St with validation. Visitors pay hourly, $3 for 0-1 hr, up to $8 for 12-24 hr[7] |
| Interpreters and languages | Free interpretation and translation in other languages; free sign-language interpreters and TTY for deaf or hard-of-hearing patients. Call 504.702.3000[9] |
| Patient portal | MyLCMCHealth (MyChart) |
Recognition[8]
- The Joint Commission Gold Seal of Approval for Hospital Accreditation
- ACS Verified Level 1 Trauma Center
- American Burn Association Verified Burn Center
- MBSAQIP Comprehensive Center for Bariatric Surgery
- Pulmonary Hypertension Association Center of Comprehensive Care
- Comprehensive Stroke Center
- Commission on Cancer Accredited Cancer Program
- AHA Get With The Guidelines-Stroke Gold Plus
- NICHE Member Hospital
- IDSA Antimicrobial Stewardship Center of Excellence
- ACEP Level 3 Geriatric Emergency Department Accreditation
Doctors and clinicians (750)
750 doctors and other clinicians list University Medical Center New Orleans as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Internal Medicine87
- Certified Registered Nurse Anesthetist (CRNA)51
- Nurse Practitioner48
- Emergency Medicine42
- Hospitalist35
- Neurology29
- Physician Assistant27
- Diagnostic Radiology26
- General Surgery26
- Cardiovascular Disease (Cardiology)23
- Anesthesiology23
- Pulmonary Disease20
Doctors with a page on this site (750)
- Aanu Sihota, MDInternal Medicine
- Aaron W. Sweeney, MDCardiovascular Disease (Cardiology)
- Aashish Gupta, MDInterventional Cardiology
- Abigail Byrne, MDInternal Medicine
- Adam G. Podet, MDNeurosurgery
- Adrian J. Baudy Iv, MDNephrology
- Adriana Nagy, MDCardiovascular Disease (Cardiology)
- Agustin Garcia, MDHematology/Oncology
- Aimee C. Homra, MDAnesthesiology
- Akannsha Singh, MDPathology
- Alan B. Marr, MDCritical Care (Intensivists)
- Alan J. Velander Ii, MDCritical Care (Intensivists)
- Aldo Torres Ortiz, MDNephrology
- Alejandro L. Acosta-Ortiz, MDOphthalmology
- Alex Cart, PAPhysician Assistant
- Alexander D. Glaser, MDInternal Medicine
- Alexandra H. Fairchild, MDInterventional Radiology
- Alexis Chesrow, MDUrology
- Alexis R. Scheuermann, MDGeneral Surgery
- Alfred Luk, MDInfectious Disease
- Alfredo A. Lopez, MDInfectious Disease
- Alina D. Fotino, MDInternal Medicine
- Alison A. Smith, MDGeneral Surgery
- Allison M. HydeRegistered Dietitian or Nutrition Professional
And 726 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Southeast Louisiana Veterans Health Care System0.3 mi · New Orleans, LA · Federal/VA Acute Care Hospital
- Touro Infirmary2.6 mi · New Orleans, LA · Acute Care Hospital
- Ochsner Medical Center Acute3.8 mi · New Orleans, LA · Acute Care Hospital
- Childrens Hospital4.1 mi · New Orleans, LA · Children's Hospital
- St Bernard Parish Hospital5.7 mi · Chalmette, LA · Acute Care Hospital
Other hospitals nearby
- St Charles Surgical Hospital1.6 mi · New Orleans, LA · Acute Care Hospital
- Community Care Hospital2.6 mi · New Orleans, LA · Psychiatric Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- St Jude's Health & Wellness Center0.3 mi · New Orleans, LA · 1 of 5 stars
- St. Margaret's Daughters Home1.1 mi · New Orleans, LA · 1 of 5 stars
- Chateau De Notre Dame Community Care Center2.1 mi · New Orleans, LA · 3 of 5 stars
All nursing homes in the state →
Hospice providers
- St Margaret's Home Health and Hospice1.1 mi · New Orleans, LA
- Gulf South Hospice of New Orleans4.2 mi · Metairie, LA
- Anvoi Hospice5.5 mi · Metairie, LA · 5 of 5 stars
All hospice providers in the state →
Home health agencies
- LCMC Health Home Care2.9 mi · New Orleans, LA
- Christian Home Health Care, Inc3.4 mi · New Orleans, LA
- Excellent Home Health Care, LLC3.5 mi · Gretna, LA
All home health agencies in the state →
Dialysis facilities
- DCI - Tulane-New Orleans0.4 mi · New Orleans, LA · 3 of 5 stars
- DaVita Earhart Dialysis1.5 mi · New Orleans, LA · 4 of 5 stars
- DaVita Memorial Dialysis Center2.9 mi · New Orleans, LA · 3 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Mga Gi Diagnostic & Therapeutic Center2.9 mi · New Orleans, LA
- Vivere-Audubon Surgery Center2.9 mi · New Orleans, LA
- Advanced Surgery Center of Metairie, LLC4.2 mi · Metairie, LA
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- CrescentCare Mid-City0.4 mi · New Orleans, LA · Community health center
- Excelth, Inc., Health Care Network0.6 mi · New Orleans, LA · Community health center
- Health Care for the Homeless-The Ozanam Inn0.6 mi · New Orleans, LA · Community health center
Clinics and urgent care
- Nola Rapid Care0.4 mi · New Orleans, LA · Urgent care center
- In and Out Urgent Care, LLC1.5 mi · New Orleans, LA · Urgent care center
- Maxem Health Urgent Care New Orleans1.5 mi · New Orleans, LA · Urgent care center
Pharmacies
- Walgreen Co0.4 mi · New Orleans, LA · Pharmacy
- Walgreen Co0.4 mi · New Orleans, LA · Pharmacy
- Walgreen Co0.4 mi · New Orleans, LA · Pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What University Medical Center New Orleans reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 3 of 5 stars |
|---|---|
| Overall rating of the hospital | 4 of 5 stars |
| Would recommend the hospital | 4 of 5 stars |
| Nurses communicated well | 3 of 5 stars |
| Doctors communicated well | 4 of 5 stars |
| Staff explained medicines | 3 of 5 stars |
| Information about recovery at home | 2 of 5 stars |
| Room and bathroom kept clean | 3 of 5 stars |
| Quiet at night | 5 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 71%National average: 72% |
| Would definitely recommend the hospital | 75%National average: 71% |
| Nurses “always” communicated well | 77%National average: 80% |
| Doctors “always” communicated well | 82%National average: 80% |
| Staff “always” explained medicines before giving them | 62%National average: 62% |
| Were given information about recovery at home | 83%National average: 86% |
| Room and bathroom “always” clean | 71%National average: 74% |
| Area around the room “always” quiet at night | 70%National average: 60% |
| Completed surveys | 1,658Response rate: 20% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 1.422No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.801No different from the national benchmark |
| Surgical site infections after colon surgery | 0.87No different from the national benchmark |
| Surgical site infections after abdominal hysterectomy | 3.01No different from the national benchmark |
| MRSA bloodstream infections | 0.914No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 0.244Better than the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 12.8% |
|---|---|
| Deaths within 30 days: heart failure patients | 12.5% |
| Deaths within 30 days: pneumonia patients | 13.5% |
| Deaths within 30 days: COPD patients | Too few cases to report |
| Deaths within 30 days: stroke patients | 13.2% |
| Deaths within 30 days: coronary bypass surgery (CABG) | Too few cases to report |
| Serious complications (patient safety indicator PSI-90) | 1.3No different from the national rate |
| Complications after hip or knee replacement | Too few cases to report |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 14.9% |
| Readmitted within 30 days: heart failure | 22.2% |
| Readmitted within 30 days: pneumonia | 17.8% |
| Readmitted within 30 days: COPD | 19.3% |
| Readmitted within 30 days: coronary bypass surgery | Too few cases to report |
| Readmitted within 30 days: hip or knee replacement | Too few cases to report |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Very high (60,000 or more) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 327 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 3%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 82%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for University Medical Center New Orleans yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 2000 Canal Street, New Orleans, LA 70112 |
| Parish | Orleans Parish |
| State | Louisiana |
| Phone | (504) 702‑3000 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Private |
| Medicare overall rating | 2 of 5 stars |
| CMS Certification Number | 190005 |
| Name in Medicare records | UNIVERSITY MEDICAL CENTER NEW ORLEANS |
| Profile level | Medicare data + hospital website |
| Official website | lcmchealth.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- University Medical Center New Orleans | New Orleans, LA (umcno.org redirects to the LCMC Health page) — umcno.org
- University Medical Center Emergency Care - New Orleans — lcmchealth.org
- Visitor Guidelines | University Medical Center New Orleans — lcmchealth.org
- Directions and Parking | University Medical Center New Orleans — lcmchealth.org
- Recognitions & Awards | University Medical Center New Orleans — lcmchealth.org
- Communication & Translation | New Orleans Medical Center — lcmchealth.org