Does SLHS Massena, Inc have an emergency room?

Yes. Medicare (CMS) data lists emergency services at SLHS Massena, Inc. In a medical emergency, call 911.

Where is SLHS Massena, Inc?

1 Hospital Drive, Massena, NY 13662, in St. Lawrence County, New York.

What is the phone number of SLHS Massena, Inc?

(315) 769-4234, as listed by Medicare (CMS).

What is the Medicare star rating of SLHS Massena, Inc?

CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.

SLHS Massena, Inc — Phone, Address, ER & Ratings

Quick answers

Does SLHS Massena, Inc have an emergency room?: Yes. Medicare (CMS) data lists emergency services at SLHS Massena, Inc. In a medical emergency, call 911.
Where is SLHS Massena, Inc?: 1 Hospital Drive, Massena, NY 13662, in St. Lawrence County, New York.
What is the phone number of SLHS Massena, Inc?: (315) 769-4234, as listed by Medicare (CMS).
What is the Medicare star rating of SLHS Massena, Inc?: CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.

Specialties and care areas^[4]

Conditions treated^[6]

Alcohol and drug withdrawal

Treatments^[4][6]

Infusion care
Inpatient detox
Medically managed detoxification

Programs and centers^[5][6]

Inpatient detoxification
Cardiac rehabilitation
Respiratory therapy
Laboratory services
Medical imaging
Wound care center
Infusion center
Women's health
Kids Korner

Emergency care (hospital website)^[4][5][7]

Emergency room	Yes
Open 24/7	Yes

Visiting and practical information

Visiting	Visitor hours 9 a.m. to 8 p.m^[4]
Parking	Free parking^[4]
Patient portal	RRH MyCare

Recognition^[4]

Critical Access Hospital

Doctors and clinicians (205)

205 doctors and other clinicians list SLHS Massena, Inc as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.

Main specialties

And 181 more: the button below opens the full list.

Other emergency rooms nearby

Hospitals that list emergency services, by straight-line distance (not driving distance).

Canton-Potsdam Hospital18 mi · Potsdam, NY · Acute Care Hospital
The University of Vermont Health Network-Alice Hy31 mi · Malone, NY · Critical Access Hospital
Carthage Area Hospital, Inc34 mi · Ogdensburg, NY · Critical Access Hospital
Gouverneur Hospital50 mi · Gouverneur, NY · Critical Access Hospital
Clifton-Fine Hospital54 mi · Star Lake, NY · Rural Emergency Hospital

Find the closest emergency room to where you are → · Compare ER wait times

Other hospitals near Massena

St Lawrence Psychiatric Center31 mi · Ogdensburg, NY · Psychiatric Hospital
Claxton-Hepburn Medical Center34 mi · Ogdensburg, NY · Psychiatric Hospital

Hospitals in St. Lawrence County · Hospitals near me

Nursing homes, hospice, home health and dialysis nearby

Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.

Dialysis facilities

Massena Dialysis Center0.7 mi · Massena, NY · 2 of 5 stars

All dialysis facilities in the state →

Community care nearby

Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.

Clinics and urgent care

Louisville Family Health0.7 mi · Massena, NY · Rural health clinic
Massena Hospital Inc0.7 mi · Massena, NY · Rural health clinic
Massena Hospital Inc0.7 mi · Massena, NY · Rural health clinic

Pharmacies

KPH Healthcare Services, Inc.0.7 mi · Massena, NY · Community/retail pharmacy
The Penn Traffic Company0.7 mi · Massena, NY · Community/retail pharmacy
Wal-Mart Stores East LP0.7 mi · Massena, NY · Community/retail pharmacy

About the Medicare star rating

CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →

Medicare quality data

What SLHS Massena, Inc reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.

What patients said (patient survey)

What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.

Rated the hospital 9 or 10 out of 10	76%National average: 72%
Would definitely recommend the hospital	67%National average: 71%
Nurses “always” communicated well	78%National average: 80%
Doctors “always” communicated well	82%National average: 80%
“Always” got help as soon as they wanted	61%National average: 64%
Staff “always” explained medicines before giving them	52%National average: 62%
Were given information about recovery at home	79%National average: 86%
Room and bathroom “always” clean	80%National average: 73%
Not reported to Medicare	Summary star rating (all survey topics); Overall rating of the hospital; Would recommend the hospital; Nurses communicated well; Doctors communicated well; Patients got help quickly from staff; Staff explained medicines; Information about recovery at home; Room and bathroom kept clean; Restfulness of Environment; Care Coordination; Symptoms After Stay
Completed surveys	95Response rate: 22%

Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.

Complications and deaths

What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.

Deaths within 30 days: heart failure patients	11.3%
Deaths within 30 days: pneumonia patients	16.5%
Not reported to Medicare	Deaths within 30 days: coronary bypass surgery (CABG); Serious complications (patient safety indicator PSI-90)
Too few cases to report	Deaths within 30 days: heart attack patients; Deaths within 30 days: COPD patients; Deaths within 30 days: stroke patients; Complications after hip or knee replacement

Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.

Return visits to the hospital (readmissions)

What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.

Returned to any hospital within 30 days (all patients)	16.8%
Readmitted within 30 days: heart failure	21.5%
Readmitted within 30 days: pneumonia	17.8%
Readmitted within 30 days: COPD	19.9%
Not reported to Medicare	Readmitted within 30 days: coronary bypass surgery
Too few cases to report	Readmitted within 30 days: heart attack; Readmitted within 30 days: hip or knee replacement

Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.

Emergency room times and sepsis care

What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.

Emergency room volume (patients per year)	Low (under 20,000)
Average (median) time patients spent in the emergency room before leaving (OP-18b)	117 minutesNational average: 162 minutes
Patients who left the emergency room before being seen (OP-22)	1%National average: 2%
Sepsis patients who got all the recommended early care (SEP-1)	71%National average: 66%

Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.

Not reported to Medicare: infections caught in the hospital. For these topics Medicare shows no result for this hospital (not reported, or too few cases).

See every measure on Medicare Care Compare →

ER wait times and Medicare ratings nearby

How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.

ER wait times in New York Best hospitals in New York

Prices

Every US hospital must publish its standard charges in a file that follows a federal (CMS) format. Below are 60 common services exactly as SLHS Massena, Inc lists them in its file. This is not a quote: what you pay depends on your insurance and plan, the doctors involved and the care you actually receive. Prices change: ask the hospital for an estimate before you schedule care (if you are uninsured or paying yourself, you have the right to a written “good faith estimate”). In a medical emergency, call 911.

What the prices mean

Hospital charge: The hospital’s list price (“gross charge”) before any discount or insurance. Few people pay this amount.
Cash price: The price the hospital offers if you pay yourself, without insurance (“discounted cash price”).
Insurance rates: The lowest and highest amounts the hospital has agreed with any insurance plan for the service (“de-identified minimum and maximum”), and some of the rates it lists by insurer and plan. Your share depends on your deductible, copay and coinsurance.
Hospital and doctor fees: A service can have a hospital (facility) fee and a separate doctor (professional) fee; the total for your care can include both, plus other services.

How to use hospital prices: estimates, financial assistance and your rights →

Show the prices of 60 common services

Office and emergency visits

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
New patient office visit (about 30–44 minutes) CPT 99203 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office/outpatient visit new	Not listed in the file	Not listed in the file	$43.29 – $142.01
New patient office visit (about 30–44 minutes): rates for 3 insurance plans MH OPTUM — MEDICAID: $43.29 MVP - CIGNA — COMMERCIAL: $142.01 MVP - CIGNA — INDIVIDUAL EXCHANGE: $142.01
New patient office visit (about 30–44 minutes) CPT 99203 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE_OUTPATIENT NEW LOW MDM 30 MINUTES	$348.39	$226.45	Not listed in the file
New patient office visit (about 30–44 minutes) CPT 99203 · Inpatient or outpatient · Hospital (facility) fee In the file: HC BHN E_M NEW PATIENT LEVEL 3	$176.11	$114.47	Not listed in the file
New patient office visit (about 45–59 minutes) CPT 99204 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office/outpatient visit new	Not listed in the file	Not listed in the file	$66.04 – $216.28
New patient office visit (about 45–59 minutes): rates for 3 insurance plans MH OPTUM — MEDICAID: $66.04 MVP - CIGNA — COMMERCIAL: $216.28 MVP - CIGNA — INDIVIDUAL EXCHANGE: $216.28
New patient office visit (about 45–59 minutes) CPT 99204 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE_OUTPATIENT NEW MODERATE MDM 45 MINUTES	$454.78	$295.61	Not listed in the file
New patient office visit (about 45–59 minutes) CPT 99204 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH E_M NEW PATIENT LEVEL 4	$32.27	$20.98	Not listed in the file
New patient office visit (about 60–74 minutes) CPT 99205 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office/outpatient visit new	Not listed in the file	Not listed in the file	$76.97 – $272.05
New patient office visit (about 60–74 minutes): rates for 3 insurance plans MH OPTUM — MEDICAID: $76.97 MVP - CIGNA — COMMERCIAL: $272.05 MVP - CIGNA — INDIVIDUAL EXCHANGE: $272.05
New patient office visit (about 60–74 minutes) CPT 99205 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE_OUTPATIENT NEW HIGH MDM 60 MINUTES	$435.93	$283.35	Not listed in the file
New patient office visit (about 60–74 minutes) CPT 99205 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH E_M NEW PATIENT LEVEL 5	$366.44	$238.19	Not listed in the file
Established patient office visit (about 20–29 minutes) CPT 99213 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office/outpatient visit est	Not listed in the file	Not listed in the file	$31.71 – $101
Established patient office visit (about 20–29 minutes): rates for 3 insurance plans MH OPTUM — MEDICAID: $31.71 MVP - CIGNA — COMMERCIAL: $101 MVP - CIGNA — INDIVIDUAL EXCHANGE: $101
Established patient office visit (about 20–29 minutes) CPT 99213 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE_OUTPATIENT ESTABLISHED LOW MDM 20 MIN	$228.33	$148.41	Not listed in the file
Established patient office visit (about 20–29 minutes) CPT 99213 · Inpatient or outpatient · Hospital (facility) fee In the file: HC BHN E_M EST PATIENT LEVEL 3	$111.87	$72.72	Not listed in the file
Established patient office visit (about 30–39 minutes) CPT 99214 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office/outpatient visit est	Not listed in the file	Not listed in the file	$45.92 – $149
Established patient office visit (about 30–39 minutes): rates for 3 insurance plans MH OPTUM — MEDICAID: $45.92 MVP - CIGNA — COMMERCIAL: $149 MVP - CIGNA — INDIVIDUAL EXCHANGE: $149
Established patient office visit (about 30–39 minutes) CPT 99214 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE_OUTPATIENT ESTABLISHED MOD MDM 30 MIN	$280.65	$182.42	Not listed in the file
Established patient office visit (about 30–39 minutes) CPT 99214 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH E_M EST PATIENT LEVEL 4	$236.79	$153.91	Not listed in the file
Office consultation with a specialist (moderate) CPT 99243 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office consultation	Not listed in the file	Not listed in the file	$58.38
Office consultation with a specialist (moderate): rates for 1 insurance plan MH OPTUM — MEDICAID: $58.38
Office consultation with a specialist (moderate) CPT 99243 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE CONSULT_ NEW_ESTABLISHED PATIENT_ MODERATE_ 40 MIN FACE_TO_FACE	$245.77	$159.75	Not listed in the file
Office consultation with a specialist (moderate to high) CPT 99244 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Office consultation	Not listed in the file	Not listed in the file	$58.38
Office consultation with a specialist (moderate to high): rates for 1 insurance plan MH OPTUM — MEDICAID: $58.38
Office consultation with a specialist (moderate to high) CPT 99244 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OFFICE CONSULT_ NEW_ESTABLISHED PATIENT_ MODERATE TO HIGH_ 60 MIN FACE_TO_FACE	$459.86	$298.91	Not listed in the file
Preventive checkup, new patient, age 18–39 CPT 99385 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Prev visit new age 18-39	Not listed in the file	Not listed in the file	$91.84
Preventive checkup, new patient, age 18–39: rates for 1 insurance plan MH OPTUM — MEDICAID: $91.84
Preventive checkup, new patient, age 18–39 CPT 99385 · Inpatient or outpatient · Hospital (facility) fee In the file: HC INITIAL PREVENTIVE E_M_ NEW PATIENT_ AGE 18 THROUGH 39 YEARS	$195.04	$126.78	Not listed in the file
Preventive checkup, new patient, age 40–64 CPT 99386 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Prev visit new age 40-64	Not listed in the file	Not listed in the file	$91.84
Preventive checkup, new patient, age 40–64: rates for 1 insurance plan MH OPTUM — MEDICAID: $91.84
Preventive checkup, new patient, age 40–64 CPT 99386 · Inpatient or outpatient · Hospital (facility) fee In the file: HC INITIAL PREVENTIVE E_M_ NEW PATIENT_ AGE 40 THROUGH 64 YEARS	$238.48	$155.01	Not listed in the file
Emergency room visit (moderate) CPT 99283 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Emergency dept visit	Not listed in the file	Not listed in the file	$144.32
Emergency room visit (moderate): rates for 1 insurance plan MH OPTUM — MEDICAID: $144.32
Emergency room visit (moderate) CPT 99283 · Inpatient or outpatient · Hospital (facility) fee In the file: HC EMERGENCY DEPT E_M VISIT_LEVEL III	$555.59	$361.13	Not listed in the file
Emergency room visit (moderately high) CPT 99284 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Emergency dept visit	Not listed in the file	Not listed in the file	$144.32
Emergency room visit (moderately high): rates for 1 insurance plan MH OPTUM — MEDICAID: $144.32
Emergency room visit (moderately high) CPT 99284 · Inpatient or outpatient · Hospital (facility) fee In the file: HC EMERGENCY DEPT E_M VISIT_LEVEL IV	$1,026.21	$667.04	Not listed in the file
Emergency room visit (high) CPT 99285 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Emergency dept visit	Not listed in the file	Not listed in the file	$144.32
Emergency room visit (high): rates for 1 insurance plan MH OPTUM — MEDICAID: $144.32
Emergency room visit (high) CPT 99285 · Inpatient or outpatient · Hospital (facility) fee In the file: HC EMERGENCY DEPT E_M VISIT_LEVEL V	$1,434.74	$932.58	Not listed in the file

Lab tests

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
Basic metabolic panel (blood test) CPT 80048 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Metabolic panel total ca	Not listed in the file	Not listed in the file	$8.46 – $65.29
Basic metabolic panel (blood test): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $8.46 FIDELIS CARE NEW YORK — EXCHANGE: $10.98 MVP - CIGNA — COMMERCIAL: $65.29
Basic metabolic panel (blood test) CPT 80048 · Inpatient or outpatient · Hospital (facility) fee In the file: HC BASIC METABOLIC PANEL _8_	$116.13	$75.48	Not listed in the file
Comprehensive metabolic panel (blood test) CPT 80053 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Comprehen metabolic panel	Not listed in the file	Not listed in the file	$10.56 – $81.49
Comprehensive metabolic panel (blood test): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $10.56 FIDELIS CARE NEW YORK — EXCHANGE: $15.15 MVP - CIGNA — COMMERCIAL: $81.49
Comprehensive metabolic panel (blood test) CPT 80053 · Inpatient or outpatient · Hospital (facility) fee In the file: HC COMPREHENSIVE METABOLIC PANEL _14_	$191.51	$124.48	Not listed in the file
Obstetric blood test panel CPT 80055 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Obstetric panel	Not listed in the file	Not listed in the file	$47.81 – $368.95
Obstetric blood test panel: rates for 2 insurance plans EXCELLUS — COMMERCIAL: $47.81 MVP - CIGNA — COMMERCIAL: $368.95
Obstetric blood test panel CPT 80055 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OBSTETRIC PANEL	$564.26	$366.77	Not listed in the file
Cholesterol panel (lipid panel) CPT 80061 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Lipid panel	Not listed in the file	Not listed in the file	$9.15 – $103.33
Cholesterol panel (lipid panel): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $13.39 FIDELIS CARE NEW YORK — EXCHANGE: $9.15 MVP - CIGNA — COMMERCIAL: $103.33
Cholesterol panel (lipid panel) CPT 80061 · Inpatient or outpatient · Hospital (facility) fee In the file: HC LIPID PROFILE	$177.90	$115.64	Not listed in the file
Kidney function panel CPT 80069 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Renal function panel	Not listed in the file	Not listed in the file	$8.68 – $66.98
Kidney function panel: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $8.68 FIDELIS CARE NEW YORK — EXCHANGE: $13.02 MVP - CIGNA — COMMERCIAL: $66.98
Kidney function panel CPT 80069 · Inpatient or outpatient · Hospital (facility) fee In the file: HC RENAL FUNCTION PANEL	$185.25	$120.41	Not listed in the file
Liver function panel CPT 80076 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Hepatic function panel	Not listed in the file	Not listed in the file	$8.17 – $63.05
Liver function panel: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $8.17 FIDELIS CARE NEW YORK — EXCHANGE: $10.98 MVP - CIGNA — COMMERCIAL: $63.05
Liver function panel CPT 80076 · Inpatient or outpatient · Hospital (facility) fee In the file: HC HEPATIC FUNCTION PANEL _7_	$161.45	$104.94	Not listed in the file
Urine test (automated, with microscope) CPT 81001 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Urinalysis auto w/scope	Not listed in the file	Not listed in the file	$3.17 – $24.46
Urine test (automated, with microscope): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $3.17 FIDELIS CARE NEW YORK — EXCHANGE: $4.76 MVP - CIGNA — COMMERCIAL: $24.46
Urine test (automated, with microscope) CPT 81001 · Inpatient or outpatient · Hospital (facility) fee In the file: HC URINALYSIS _ ROUTINE	$74.25	$48.26	Not listed in the file
Urine test (manual, without microscope) CPT 81002 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Urinalysis nonauto w/o scope	Not listed in the file	Not listed in the file	$3.03 – $26.86
Urine test (manual, without microscope): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $3.48 FIDELIS CARE NEW YORK — EXCHANGE: $3.03 MVP - CIGNA — COMMERCIAL: $26.86
Urine test (manual, without microscope) CPT 81002 · Inpatient or outpatient · Hospital (facility) fee In the file: HC URINE DIPSTICK_ NON_AUTOMATED	$36.49	$23.72	Not listed in the file
Urine test (automated, without microscope) CPT 81003 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Urinalysis auto w/o scope	Not listed in the file	Not listed in the file	$2.25 – $17.36
Urine test (automated, without microscope): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $2.25 FIDELIS CARE NEW YORK — EXCHANGE: $3.03 MVP - CIGNA — COMMERCIAL: $17.36
Urine test (automated, without microscope) CPT 81003 · Inpatient or outpatient · Hospital (facility) fee In the file: HC URINALYSIS WO MICROSCOPY	$48.75	$31.69	Not listed in the file
PSA (prostate specific antigen) blood test CPT 84153 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Assay of psa total	Not listed in the file	Not listed in the file	$18.39 – $141.92
PSA (prostate specific antigen) blood test: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $18.39 FIDELIS CARE NEW YORK — EXCHANGE: $27.58 MVP - CIGNA — COMMERCIAL: $141.92
PSA (prostate specific antigen) blood test CPT 84153 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PSA_ TOTAL	$90.10	$58.56	Not listed in the file
Thyroid stimulating hormone (TSH) test CPT 84443 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Assay thyroid stim hormone	Not listed in the file	Not listed in the file	$13.64 – $129.65
Thyroid stimulating hormone (TSH) test: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $16.80 FIDELIS CARE NEW YORK — EXCHANGE: $13.64 MVP - CIGNA — COMMERCIAL: $129.65
Thyroid stimulating hormone (TSH) test CPT 84443 · Inpatient or outpatient · Hospital (facility) fee In the file: HC THYROID STIMULATING HORMONE _TSH_	$175.07	$113.80	Not listed in the file
Complete blood count (CBC) with differential CPT 85025 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Complete cbc w/auto diff wbc	Not listed in the file	Not listed in the file	$4.80 – $59.96
Complete blood count (CBC) with differential: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $7.77 FIDELIS CARE NEW YORK — EXCHANGE: $4.80 MVP - CIGNA — COMMERCIAL: $59.96
Complete blood count (CBC) with differential CPT 85025 · Inpatient or outpatient · Hospital (facility) fee In the file: HC CBC WITH AUTO DIFFERENTIAL	$80.45	$52.29	Not listed in the file
Complete blood count (CBC), automated CPT 85027 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Complete cbc automated	Not listed in the file	Not listed in the file	$4.80 – $49.93
Complete blood count (CBC), automated: rates for 3 insurance plans EXCELLUS — COMMERCIAL: $6.47 FIDELIS CARE NEW YORK — EXCHANGE: $4.80 MVP - CIGNA — COMMERCIAL: $49.93
Complete blood count (CBC), automated CPT 85027 · Inpatient or outpatient · Hospital (facility) fee In the file: HC CBC _HEMOGRAM _ PLT_	$58.93	$38.30	Not listed in the file
Blood clotting time test (prothrombin time, PT) CPT 85610 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Prothrombin time	Not listed in the file	Not listed in the file	$4.29 – $33.11
Blood clotting time test (prothrombin time, PT): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $4.29 FIDELIS CARE NEW YORK — EXCHANGE: $5.92 MVP - CIGNA — COMMERCIAL: $33.11
Blood clotting time test (prothrombin time, PT) CPT 85610 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PROTHROMBIN TIME	$73.64	$47.87	Not listed in the file
Blood clotting test (partial thromboplastin time, PTT) CPT 85730 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Thromboplastin time partial	Not listed in the file	Not listed in the file	$6.01 – $46.38
Blood clotting test (partial thromboplastin time, PTT): rates for 3 insurance plans EXCELLUS — COMMERCIAL: $6.01 FIDELIS CARE NEW YORK — EXCHANGE: $9.02 MVP - CIGNA — COMMERCIAL: $46.38
Blood clotting test (partial thromboplastin time, PTT) CPT 85730 · Inpatient or outpatient · Hospital (facility) fee In the file: HC APTT	$90.10	$58.56	Not listed in the file

Imaging (X-ray, CT, MRI, ultrasound, mammogram)

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
CT scan of the head or brain, without contrast CPT 70450 · Inpatient or outpatient · Hospital (facility) fee In the file: HC CT HEAD_BRAIN WO CONTRAST	$1,659.26	$1,078.52	Not listed in the file
MRI of the brain, before and after contrast CPT 70553 · Inpatient or outpatient · Hospital (facility) fee In the file: HC MRI BRAIN WO _ W CONTRAST	$5,409.96	$3,516.47	Not listed in the file
Chest X-ray, 2 views CPT 71046 · Inpatient or outpatient · Hospital (facility) fee In the file: HC XR CHEST 2 VIEWS	$529.03	$343.87	Not listed in the file
X-ray of the lower spine, at least 4 views CPT 72110 · Inpatient or outpatient · Hospital (facility) fee In the file: HC RADEX SPINE LUMBOSACRAL MINIMUM 4 VIEWS	$654.84	$425.65	Not listed in the file
MRI of the lower back (lumbar spine), without contrast CPT 72148 · Inpatient or outpatient · Hospital (facility) fee In the file: HC MRI SPINE LUMBAR WO CONTRAST	$3,734.90	$2,427.68	Not listed in the file
CT scan of the pelvis, with contrast CPT 72193 · Inpatient or outpatient · Hospital (facility) fee In the file: HC CT PELVIS W CONTRAST	$2,606.99	$1,694.54	Not listed in the file
MRI of a leg joint (such as the knee), without contrast CPT 73721 · Inpatient or outpatient · Hospital (facility) fee In the file: HC MRI LOWER EXTREMITY ANY JOINT WO CONTRAST	$3,203.49	$2,082.27	Not listed in the file
CT scan of the abdomen and pelvis, with contrast CPT 74177 · Inpatient or outpatient · Hospital (facility) fee In the file: HC COMPUTED TOMOGRAPHY_ ABD _ PELVIS_ W CONTRAST	$4,635.62	$3,013.15	Not listed in the file
Ultrasound of the abdomen, complete CPT 76700 · Inpatient or outpatient · Hospital (facility) fee In the file: HC US ECHOGRAPHY_ ABDOMINAL_ COMPLETE	$1,168.66	$759.63	Not listed in the file
Pregnancy ultrasound (after the first trimester) CPT 76805 · Inpatient or outpatient · Hospital (facility) fee In the file: HC US PREGNANT UTERUS_ AFTER 1ST TRIMESTER_ SINGLE OR 1ST GESTATION	$473.19	$307.57	Not listed in the file
Transvaginal ultrasound CPT 76830 · Inpatient or outpatient · Hospital (facility) fee In the file: HC US ECHOGRAPHY_TRANSVAGINAL	$1,139.01	$740.36	Not listed in the file
Diagnostic mammogram, one breast CPT 77065 · Inpatient or outpatient · Hospital (facility) fee In the file: HC DX MAMMO INCL CAD UNI	$635.69	$413.20	Not listed in the file
Diagnostic mammogram, both breasts CPT 77066 · Inpatient or outpatient · Hospital (facility) fee In the file: HC DX MAMMO INCL CAD BI	$871.59	$566.53	Not listed in the file
Screening mammogram, both breasts CPT 77067 · Inpatient or outpatient · Hospital (facility) fee In the file: HC SCR MAMMO BI INCL CAD	$635.69	$413.20	Not listed in the file

Heart tests and sleep study

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
Electrocardiogram (ECG/EKG) with reading CPT 93000 · Inpatient or outpatient · Hospital (facility) fee In the file: HC ELECTROCARDIOGRAM COMPLETE	$94.69	$61.55	Not listed in the file

Physical therapy and mental health

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
Physical therapy: therapeutic exercise (each 15 minutes) CPT 97110 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Therapeutic exercises	Not listed in the file	Not listed in the file	$86.12
Physical therapy: therapeutic exercise (each 15 minutes): rates for 1 insurance plan MVP - CIGNA — COMMERCIAL: $86.12
Physical therapy: therapeutic exercise (each 15 minutes) CPT 97110 · Inpatient or outpatient · Hospital (facility) fee In the file: HC THERAPEUTIC EXERCISE_ EA 15MIN_ 1 OR MORE AREAS	$103.52	$67.29	Not listed in the file
Physical therapy evaluation (low complexity) CPT 97161 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Pt eval low complex 20 min	Not listed in the file	Not listed in the file	$240.43
Physical therapy evaluation (low complexity): rates for 1 insurance plan MVP - CIGNA — COMMERCIAL: $240.43
Physical therapy evaluation (low complexity) CPT 97161 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PT EVAL LOW COMPLEX	$216.51	$140.73	Not listed in the file
Physical therapy evaluation (moderate complexity) CPT 97162 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Pt eval mod complex 30 min	Not listed in the file	Not listed in the file	$240.43
Physical therapy evaluation (moderate complexity): rates for 1 insurance plan MVP - CIGNA — COMMERCIAL: $240.43
Physical therapy evaluation (moderate complexity) CPT 97162 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PT EVAL MOD COMPLEX	$241.90	$157.24	Not listed in the file
Physical therapy evaluation (high complexity) CPT 97163 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Pt eval high complex 45 min	Not listed in the file	Not listed in the file	$240.43
Physical therapy evaluation (high complexity): rates for 1 insurance plan MVP - CIGNA — COMMERCIAL: $240.43
Physical therapy evaluation (high complexity) CPT 97163 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PT EVAL HIGH COMPLEX	$284.21	$184.74	Not listed in the file
Psychotherapy, 30 minutes CPT 90832 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Psytx w pt 30 minutes	Not listed in the file	Not listed in the file	$34 – $43.08
Psychotherapy, 30 minutes: rates for 3 insurance plans MH OPTUM — MEDICAID: $43.08 MVP - CIGNA — COMMERCIAL: $34 MVP - CIGNA — INDIVIDUAL EXCHANGE: $34
Psychotherapy, 30 minutes CPT 90832 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PSYCHOTHERAPY 30 MINUTES WITH PATIENT AND_OR FAMILY MEMBER	$311.16	$202.25	Not listed in the file
Psychotherapy, 30 minutes CPT 90832 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH PSYCHOTHERAPY_ 30 MINS_ W PATIENT AND_OR FAMILY MEMBER	$323.61	$210.35	Not listed in the file
Psychotherapy, 45 minutes CPT 90834 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Psytx w pt 45 minutes	Not listed in the file	Not listed in the file	$57.29 – $73
Psychotherapy, 45 minutes: rates for 3 insurance plans MH OPTUM — MEDICAID: $57.29 MVP - CIGNA — COMMERCIAL: $73 MVP - CIGNA — INDIVIDUAL EXCHANGE: $73
Psychotherapy, 45 minutes CPT 90834 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PSYCHOTHERAPY 45 MINUTES W PATIENT AND_OR FAMILY MEMBER	$291.69	$189.60	Not listed in the file
Psychotherapy, 45 minutes CPT 90834 · Inpatient or outpatient · Hospital (facility) fee In the file: HC BHN PSYCHOTHERAPY 45MINS	$303.36	$197.18	Not listed in the file
Psychotherapy, 60 minutes CPT 90837 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Psytx w pt 60 minutes	Not listed in the file	Not listed in the file	$68.88 – $80
Psychotherapy, 60 minutes: rates for 3 insurance plans MH OPTUM — MEDICAID: $68.88 MVP - CIGNA — COMMERCIAL: $80 MVP - CIGNA — INDIVIDUAL EXCHANGE: $80
Psychotherapy, 60 minutes CPT 90837 · Inpatient or outpatient · Hospital (facility) fee In the file: HC PSYCHOTHERAPY 60 MINUTES W PATIENT	$540.14	$351.09	Not listed in the file
Psychotherapy, 60 minutes CPT 90837 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH PSYCHOTHERAPY_ 60 MINS_ W PATIENT AND_OR FAMILY MEMBER	$303.36	$197.18	Not listed in the file
Family psychotherapy, without the patient CPT 90846 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Family psytx w/o pt 50 min	Not listed in the file	Not listed in the file	$57.51 – $88
Family psychotherapy, without the patient: rates for 3 insurance plans MH OPTUM — MEDICAID: $57.51 MVP - CIGNA — COMMERCIAL: $88 MVP - CIGNA — INDIVIDUAL EXCHANGE: $88
Family psychotherapy, with the patient CPT 90847 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Family psytx w/pt 50 min	Not listed in the file	Not listed in the file	$57.51 – $92
Family psychotherapy, with the patient: rates for 3 insurance plans MH OPTUM — MEDICAID: $57.51 MVP - CIGNA — COMMERCIAL: $92 MVP - CIGNA — INDIVIDUAL EXCHANGE: $92
Family psychotherapy, with the patient CPT 90847 · Inpatient or outpatient · Hospital (facility) fee In the file: HC OMH FAMILY PSYCHOTHERAPY _CONJOINT PSYCHOTHERAPY_ W PATIENT PRESENT	$431.87	$280.72	Not listed in the file
Group psychotherapy CPT 90853 · Outpatient (no overnight stay) · Hospital (facility) fee In the file: Group psychotherapy	Not listed in the file	Not listed in the file	$30 – $34.99
Group psychotherapy: rates for 3 insurance plans MH OPTUM — MEDICAID: $34.99 MVP - CIGNA — COMMERCIAL: $30 MVP - CIGNA — INDIVIDUAL EXCHANGE: $30

Procedures and surgery

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
Prostate biopsy CPT 55700 · Inpatient or outpatient · Hospital (facility) fee In the file: HC BIOPSY PROSTATE_ NEEDLE OR PUNCH SINGLE OR MULTIPLE ANY APPROACH	$7,039.19	$4,575.47	Not listed in the file
Spinal injection, lower back (epidural), with imaging guidance CPT 62323 · Inpatient or outpatient · Hospital (facility) fee In the file: HC INJECTION EPIDURAL_SUBARACHNOID LUMBAR_SACRAL WITH IMAGING	$2,445.26	$1,589.42	Not listed in the file
Nerve root injection, lower back, with imaging guidance CPT 64483 · Inpatient or outpatient · Hospital (facility) fee In the file: HC INJ ANESTH__STEROID_TRANSFORAMINAL EPIDURAL_IMAGE GUIDE_FLUOR_CT__LUMBAR_SACARAL_SINGLE LVL	$3,669.40	$2,385.11	Not listed in the file

Hospital stays (whole stay, MS-DRG)

Service	Hospital charge	Cash price	Insurance rates (lowest – highest)
Heart valve or major heart-chest surgery with heart catheterization, with major complications MS-DRG 216 · Inpatient (hospital stay) · Hospital (facility) fee In the file: Cardiac Valve And Other Major Cardiothoracic Procedures With Cardiac Catheterization With Mcc	Not listed in the file	Not listed in the file	$55,233.69
Heart valve or major heart-chest surgery with heart catheterization, with major complications: rates for 3 insurance plans AETNA — COMMERCIAL: $55,233.69 CDPHP — MEDICARE ADVANTAGE: 70% (a percentage in the contract, not a dollar amount) ST REGIS MOHAWK — COMMERCIAL: 90% (a percentage in the contract, not a dollar amount)
Spinal fusion (not neck), without major complications MS-DRG 460 · Inpatient (hospital stay) · Hospital (facility) fee In the file: Spinal Fusion Except Cervical Without Mcc	Not listed in the file	Not listed in the file	Not listed in the file
Spinal fusion (not neck), without major complications: rates for 2 insurance plans CDPHP — MEDICARE ADVANTAGE: 70% (a percentage in the contract, not a dollar amount) ST REGIS MOHAWK — COMMERCIAL: 90% (a percentage in the contract, not a dollar amount)
Hip or knee replacement (major joint of the leg), without major complications MS-DRG 470 · Inpatient (hospital stay) · Hospital (facility) fee In the file: Major Hip And Knee Joint Replacement Or Reattachment Of Lower Extremity Without Mcc	Not listed in the file	Not listed in the file	$10,890.57
Hip or knee replacement (major joint of the leg), without major complications: rates for 3 insurance plans AETNA — COMMERCIAL: $10,890.57 CDPHP — MEDICARE ADVANTAGE: 70% (a percentage in the contract, not a dollar amount) ST REGIS MOHAWK — COMMERCIAL: 90% (a percentage in the contract, not a dollar amount)
Neck (cervical) spinal fusion, without complications MS-DRG 473 · Inpatient (hospital stay) · Hospital (facility) fee In the file: Cervical Spinal Fusion Without Cc/Mcc	Not listed in the file	Not listed in the file	$13,783.58
Neck (cervical) spinal fusion, without complications: rates for 3 insurance plans AETNA — COMMERCIAL: $13,783.58 CDPHP — MEDICARE ADVANTAGE: 70% (a percentage in the contract, not a dollar amount) ST REGIS MOHAWK — COMMERCIAL: 90% (a percentage in the contract, not a dollar amount)
Uterus and ovary surgery (not for cancer), without complications MS-DRG 743 · Inpatient (hospital stay) · Hospital (facility) fee In the file: Uterine And Adnexa Procedures For Non-Malignancy Without Cc/Mcc	Not listed in the file	Not listed in the file	$7,004.99
Uterus and ovary surgery (not for cancer), without complications: rates for 3 insurance plans AETNA — COMMERCIAL: $7,004.99 CDPHP — MEDICARE ADVANTAGE: 70% (a percentage in the contract, not a dollar amount) ST REGIS MOHAWK — COMMERCIAL: 90% (a percentage in the contract, not a dollar amount)

Source: SLHS Massena, Inc’s standard charges file (msc.rochesterregional.org, CSV, CMS template 3.0.0; it can be a very large file), last updated by the hospital on April 1, 2026; retrieved November 1, 2026. The hospital’s price transparency page →

Found through the hospital’s cms-hpt.txt file, as required by the federal hospital price transparency rule (CMS). We show a selection of common services; the file has every item and service.

Hospital information

Hospital type	Critical Access Hospital
Address	1 Hospital Drive, Massena, NY 13662
County	St. Lawrence County
State	New York
Phone	(315) 769‑4234
Emergency services	Yes
Ownership	Voluntary non-profit - Private
Medicare overall rating	Not rated by CMS
CMS Certification Number	331322
Name in Medicare records	SLHS MASSENA, INC
Profile level	Medicare data + hospital website
Main phone on the hospital’s website	(315) 769‑4200^[4]
Name on the hospital’s website	Massena Hospital
Official website	rochesterregional.org
Corrections	Report an error or suggest an update →

Sources

Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
Medicare Care Compare — official Medicare profile of this hospital
U.S. Census Bureau Geocoder — map position used for distances

From the hospital’s website

Numbers match the citations above. Checked 2026-10-30.

Massena Hospital - Rochester Regional Health — rochesterregional.org
Massena Hospital | Rochester Regional Health — rochesterregional.org
Addiction Recovery Services Inpatient Detoxification - Massena | Rochester Regional Health — rochesterregional.org
Emergency Department - Massena | Rochester Regional Health — rochesterregional.org

SLHS Massena, Inc

Summary

Profile from official sources

At a glance