Quick answers
- Does Riverside Regional Medical Center have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Riverside Regional Medical Center. In a medical emergency, call 911.
- Where is Riverside Regional Medical Center?
- 500 J Clyde Morris Blvd, Newport News, VA 23601, in Newport News City, Virginia.
- What is the phone number of Riverside Regional Medical Center?
- (757) 594-2000, as listed by Medicare (CMS).
- What is the Medicare star rating of Riverside Regional Medical Center?
- 3 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[4][7][9]
- Cancer Care
- Heart & Vascular
- Pulmonary Rehabilitation
- Women and Infant Care
- Diagnostic Imaging
- Neurological & Spine Institute
- Emergency & Trauma
- Nutrition Services
- Sports Medicine
- Gastroenterology
- Orthopedics
- Women's Health
- Emergency medicine
Conditions treated[8]
- Orthopedic trauma
- Spinal cord injury
Programs and centers[4][8]
- Radiosurgery Center
- Advanced Stroke Network
- Neonatal Intensive Care Unit
- Level II trauma program
Emergency care (hospital website)[4][7][8][9][10]
| Emergency room | Yes |
|---|---|
| Trauma designation | Level II |
| Stroke designation | Comprehensive Stroke Center |
Visiting and practical information
Doctors and clinicians (1,252)
1,252 doctors and other clinicians list Riverside Regional Medical Center as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner235
- Family Practice137
- Physician Assistant106
- Internal Medicine77
- Hospitalist62
- Certified Registered Nurse Anesthetist (CRNA)53
- Anesthesiology52
- Emergency Medicine50
- Orthopedic Surgery42
- Diagnostic Radiology38
- Neurology28
- Obstetrics/Gynecology26
Doctors with a page on this site (1,252)
- Aaron D. Bleznak, MDGeneral Surgery
- Aaron G. Naji, MDMedical Oncology
- Aaron H. Chevinsky, MDSurgical Oncology
- Aaron J. Gaskins, CNACertified Registered Nurse Anesthetist (CRNA)
- Aasta PedersenOrthopedic Surgery
- Abdallah S. Abdelrazeq, MDNephrology
- Abdul Hussain Azizi, MDInterventional Cardiology
- Adam G. Purdy, MDPulmonary Disease
- Adam W. Medlin, NPNurse Practitioner
- Adel A. Boulos-Mikhaiel, MDNeurology
- Adelaida M. Gyurjyan-Bunch, MDDermatology
- Adrian Repic, MDInterventional Radiology
- Adrian T. Baddar, MDOrthopedic Surgery
- Agnieszka PetersenPulmonary Disease
- Aida Atiq, MDFamily Practice
- Aisha Zaidi, MDHematology/Oncology
- Ajay S. Rathore, MDNephrology
- Aladee R. Delahoussaye, MDInternal Medicine
- Alan D. Chap, MDCritical Care (Intensivists)
- Alana D. Pringle, DOFamily Practice
- Alanna D'AmelioEmergency Medicine
- Albert H. Francis Jr., MDFamily Practice
- Alec Moran, DOAnesthesiology
- Alejandro Santillan Cadenillas, MDNeuropsychiatry
And 1,228 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Sentara Careplex Hospital4.8 mi · Hampton, VA · Acute Care Hospital
- Mary Immaculate Hospital5.7 mi · Newport News, VA · Acute Care Hospital
- Hampton VA Medical Center9.0 mi · Hampton, VA · Federal/VA Acute Care Hospital
- Bon Secours Harbour View Medical Center14 mi · Suffolk, VA · Acute Care Hospital
- Riverside Doctors' Hospital of Williamsburg17 mi · Williamsburg, VA · Acute Care Hospital
Other hospitals nearby
- Select Specialty Hospital - Hampton Roads0.0 mi · Newport News, VA · Long-Term Acute Care Hospital
- Riverside Rehabilitation Institute11 mi · Yorktown, VA · Inpatient Rehabilitation Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Newport Post Acute1.2 mi · Newport News, VA · 4 of 5 stars
- Atlantic View Post Acute2.6 mi · Newport News, VA · 2 of 5 stars
- The Chesapeake2.7 mi · Newport News, VA · 3 of 5 stars
All nursing homes in the state →
Hospice providers
- Affinity Care of Virginia LLC1.8 mi · Newport News, VA · 2 of 5 stars
- Gentiva II1.8 mi · Newport News, VA
- Personal Touch Home Care & Hospice-Newport News1.8 mi · Newport News, VA
All hospice providers in the state →
Home health agencies
- Hope in Home Care, LLC1.8 mi · Newport News, VA · 1 of 5 stars
- Personal Touch Homecare of VA1.8 mi · Newport News, VA · 3 of 5 stars
- Sentara Home Care Services1.8 mi · Newport News, VA · 3 of 5 stars
All home health agencies in the state →
Dialysis facilities
- RAI - Thimble Shoals-Newport News1.8 mi · Newport News, VA · 2 of 5 stars
- DaVita Hampton Roads Home Training1.9 mi · Newport News, VA · 4 of 5 stars
- DaVita Newport News Dialysis Center4.1 mi · Newport News, VA · 2 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Coastal Virginia Surgery Center1.8 mi · Newport News, VA
- Port Warwick Surgery Center, LLC1.8 mi · Newport News, VA
- Tidewater Physicians Multispecialty Group PC1.8 mi · Newport News, VA
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Warwick Boulevard Physicians3.5 mi · Newport News, VA · Community health center
- Southeastern Virginia Health System @ Four Oaks Day Service Center4.0 mi · Newport News, VA · Community health center
- Southeastern Virginia Health System @ Hampton Newport News Community Services Board5.4 mi · Hampton, VA · Community health center
Clinics and urgent care
- American Current Care P.A .1.8 mi · Newport News, VA · Urgent care center
- Children's Hospital of the King's Daughters1.8 mi · Newport News, VA · Urgent care center
- Hampton Roads Urgent Care, PLLC1.8 mi · Newport News, VA · Urgent care center
Pharmacies
- Harris Teeter, LLC1.8 mi · Newport News, VA · Community/retail pharmacy
- Hidenwood Pharmacy of Newport News Inc1.8 mi · Newport News, VA · Community/retail pharmacy
- Virginia Oncology Associates1.8 mi · Newport News, VA · Community/retail pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Riverside Regional Medical Center reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 4 of 5 stars |
|---|---|
| Overall rating of the hospital | 4 of 5 stars |
| Would recommend the hospital | 4 of 5 stars |
| Nurses communicated well | 4 of 5 stars |
| Doctors communicated well | 4 of 5 stars |
| Staff explained medicines | 3 of 5 stars |
| Information about recovery at home | 4 of 5 stars |
| Room and bathroom kept clean | 4 of 5 stars |
| Quiet at night | 4 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 74%National average: 72% |
| Would definitely recommend the hospital | 75%National average: 71% |
| Nurses “always” communicated well | 80%National average: 80% |
| Doctors “always” communicated well | 80%National average: 80% |
| Staff “always” explained medicines before giving them | 61%National average: 62% |
| Were given information about recovery at home | 88%National average: 86% |
| Room and bathroom “always” clean | 72%National average: 74% |
| Area around the room “always” quiet at night | 63%National average: 60% |
| Completed surveys | 1,537Response rate: 22% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 0.187Better than the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.288Better than the national benchmark |
| Surgical site infections after colon surgery | 0.599No different from the national benchmark |
| Surgical site infections after abdominal hysterectomy | 0No different from the national benchmark |
| MRSA bloodstream infections | 0.907No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 0.123Better than the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 13% |
|---|---|
| Deaths within 30 days: heart failure patients | 13.5% |
| Deaths within 30 days: pneumonia patients | 17.3% |
| Deaths within 30 days: COPD patients | 8.6% |
| Deaths within 30 days: stroke patients | 10.8% |
| Deaths within 30 days: coronary bypass surgery (CABG) | 2.5% |
| Serious complications (patient safety indicator PSI-90) | 0.89No different from the national rate |
| Complications after hip or knee replacement | Not reported to Medicare |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 13.6% |
| Readmitted within 30 days: heart failure | 19.2% |
| Readmitted within 30 days: pneumonia | 18.2% |
| Readmitted within 30 days: COPD | 18.4% |
| Readmitted within 30 days: coronary bypass surgery | 10.3% |
| Readmitted within 30 days: hip or knee replacement | Not reported to Medicare |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Very high (60,000 or more) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 247 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 4%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 67%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
Every US hospital must publish its standard charges in a file that follows a federal (CMS) format. Below are 25 common services exactly as Riverside Regional Medical Center lists them in its file. This is not a quote: what you pay depends on your insurance and plan, the doctors involved and the care you actually receive. Prices change: ask the hospital for an estimate before you schedule care (if you are uninsured or paying yourself, you have the right to a written “good faith estimate”). In a medical emergency, call 911.
What the prices mean
- Hospital charge
- The hospital’s list price (“gross charge”) before any discount or insurance. Few people pay this amount.
- Cash price
- The price the hospital offers if you pay yourself, without insurance (“discounted cash price”).
- Insurance rates
- The lowest and highest amounts the hospital has agreed with any insurance plan for the service (“de-identified minimum and maximum”), and some of the rates it lists by insurer and plan. Your share depends on your deductible, copay and coinsurance.
- Hospital and doctor fees
- A service can have a hospital (facility) fee and a separate doctor (professional) fee; the total for your care can include both, plus other services.
How to use hospital prices: estimates, financial assistance and your rights →
Heart tests and sleep study
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Electrocardiogram (ECG/EKG) with reading CPT 93000 · Outpatient (no overnight stay) In the file: ELECTROCARDIOGRAM COMPLETE | Not listed in the file | Not listed in the file | $13.64 – $76.85 |
Electrocardiogram (ECG/EKG) with reading: rates for 8 insurance plans
| |||
Physical therapy and mental health
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Physical therapy: therapeutic exercise (each 15 minutes) CPT 97110 · Outpatient (no overnight stay) In the file: THERAPEUTIC EXERCISES | Not listed in the file | Not listed in the file | $28.52 – $64.87 |
Physical therapy: therapeutic exercise (each 15 minutes): rates for 10 insurance plans
| |||
| Physical therapy evaluation (low complexity) CPT 97161 · Outpatient (no overnight stay) In the file: PT EVAL LOW COMPLEX 20 MIN | Not listed in the file | Not listed in the file | $97.04 – $178.93 |
Physical therapy evaluation (low complexity): rates for 10 insurance plans
| |||
| Physical therapy evaluation (moderate complexity) CPT 97162 · Outpatient (no overnight stay) In the file: PT EVAL MOD COMPLEX 30 MIN | Not listed in the file | Not listed in the file | $97.04 – $178.93 |
Physical therapy evaluation (moderate complexity): rates for 10 insurance plans
| |||
| Physical therapy evaluation (high complexity) CPT 97163 · Outpatient (no overnight stay) In the file: PT EVAL HIGH COMPLEX 45 MIN | Not listed in the file | Not listed in the file | $97.04 – $178.93 |
Physical therapy evaluation (high complexity): rates for 10 insurance plans
| |||
| Family psychotherapy, without the patient CPT 90846 · Outpatient (no overnight stay) In the file: Family psytx w/o pt 50 min | Not listed in the file | Not listed in the file | $128.34 – $593.06 |
Family psychotherapy, without the patient: 10 of 15 insurance plan rates
| |||
| Family psychotherapy, with the patient CPT 90847 · Outpatient (no overnight stay) In the file: Family psytx w/pt 50 min | Not listed in the file | Not listed in the file | $128.34 – $593.06 |
Family psychotherapy, with the patient: 10 of 15 insurance plan rates
| |||
Procedures and surgery
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Total knee replacement CPT 27447 · Outpatient (no overnight stay) In the file: Total knee arthroplasty | Not listed in the file | Not listed in the file | $10,594.55 – $47,492.47 |
Total knee replacement: 10 of 15 insurance plan rates
| |||
| Shoulder arthroscopy: shaving of shoulder bone CPT 29826 · Outpatient (no overnight stay) In the file: Sho arthrs srg decompression | Not listed in the file | Not listed in the file | $161.30 – $3,078.26 |
Shoulder arthroscopy: shaving of shoulder bone: rates for 7 insurance plans
| |||
| Removal of tonsils and adenoids (under age 12) CPT 42820 · Outpatient (no overnight stay) In the file: REMOVE TONSILS AND ADENOIDS | Not listed in the file | Not listed in the file | $2,591.74 – $21,835.18 |
Removal of tonsils and adenoids (under age 12): 10 of 17 insurance plan rates
| |||
| Screening colonoscopy (not high risk) HCPCS G0121 · Outpatient (no overnight stay) In the file: Colon ca scrn not hi rsk ind | Not listed in the file | Not listed in the file | $86.85 – $3,365.19 |
Screening colonoscopy (not high risk): 10 of 15 insurance plan rates
| |||
| Gallbladder removal by laparoscope CPT 47562 · Outpatient (no overnight stay) In the file: LAPAROSCOPIC CHOLECYSTECTOMY | Not listed in the file | Not listed in the file | $4,644.76 – $21,535.11 |
Gallbladder removal by laparoscope: 10 of 16 insurance plan rates
| |||
| Groin (inguinal) hernia repair, age 5 or older CPT 49505 · Outpatient (no overnight stay) In the file: Prp i/hern init reduc >5 yr | Not listed in the file | Not listed in the file | $2,784.99 – $13,026.04 |
Groin (inguinal) hernia repair, age 5 or older: 10 of 15 insurance plan rates
| |||
| Prostate removal by laparoscope (radical prostatectomy) CPT 55866 · Outpatient (no overnight stay) In the file: Laps surg prst8ect rpbic rad | Not listed in the file | Not listed in the file | $6,108.04 – $38,428.66 |
Prostate removal by laparoscope (radical prostatectomy): 10 of 17 insurance plan rates
| |||
| Hysteroscopy with biopsy of the uterus lining CPT 58558 · Outpatient (no overnight stay) In the file: Hysteroscopy biopsy | Not listed in the file | Not listed in the file | $2,516.68 – $11,735.89 |
Hysteroscopy with biopsy of the uterus lining: 10 of 17 insurance plan rates
| |||
| Carpal tunnel release CPT 64721 · Outpatient (no overnight stay) In the file: Carpal tunnel surgery | Not listed in the file | Not listed in the file | $1,554.25 – $9,050 |
Carpal tunnel release: 10 of 17 insurance plan rates
| |||
| Laser treatment of clouding after cataract surgery CPT 66821 · Outpatient (no overnight stay) In the file: AFTER CATARACT LASER SURGERY | Not listed in the file | Not listed in the file | $467.91 – $2,024.94 |
Laser treatment of clouding after cataract surgery: 10 of 15 insurance plan rates
| |||
| Cataract removal with lens implant CPT 66984 · Outpatient (no overnight stay) In the file: Xcapsl ctrc rmvl w/o ecp | Not listed in the file | Not listed in the file | $1,875.91 – $9,050 |
Cataract removal with lens implant: 10 of 17 insurance plan rates
| |||
Pregnancy and childbirth
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Vaginal delivery, with care before and after CPT 59400 · Outpatient (no overnight stay) In the file: OBSTETRICAL CARE | Not listed in the file | Not listed in the file | $1,007.12 – $3,399.01 |
Vaginal delivery, with care before and after: rates for 7 insurance plans
| |||
| Cesarean delivery (C-section), with care before and after CPT 59510 · Outpatient (no overnight stay) In the file: Cesarean delivery | Not listed in the file | Not listed in the file | $1,245.31 – $3,758.87 |
Cesarean delivery (C-section), with care before and after: rates for 7 insurance plans
| |||
| Vaginal delivery after a previous C-section, with care before and after CPT 59610 · Outpatient (no overnight stay) In the file: VBAC DELIVERY | Not listed in the file | Not listed in the file | $2,363.49 – $3,399.01 |
Vaginal delivery after a previous C-section, with care before and after: rates for 7 insurance plans
| |||
Hospital stays (whole stay, MS-DRG)
| Service | Hospital charge | Cash price | Insurance rates (lowest – highest) |
|---|---|---|---|
| Heart valve or major heart-chest surgery with heart catheterization, with major complications MS-DRG 216 · Inpatient (hospital stay) In the file: CARDIAC VALVE AND OTHER MAJOR CARDIOTHORACIC PROCEDURES WITH CARDIAC CATHETERIZATION WITH MCC | Not listed in the file | Not listed in the file | $74,342.03 – $205,568.43 |
Heart valve or major heart-chest surgery with heart catheterization, with major complications: 10 of 16 insurance plan rates
| |||
| Hip or knee replacement (major joint of the leg), without major complications MS-DRG 470 · Inpatient (hospital stay) In the file: Major joint replacement or reattachment of lower extremity w/o MCC | Not listed in the file | Not listed in the file | $14,968.44 – $40,161.15 |
Hip or knee replacement (major joint of the leg), without major complications: rates for 8 insurance plans
| |||
| Neck (cervical) spinal fusion, without complications MS-DRG 473 · Inpatient (hospital stay) In the file: CERVICAL SPINAL FUSION WITHOUT CC/MCC | Not listed in the file | Not listed in the file | $17,147.70 – $50,425.62 |
Neck (cervical) spinal fusion, without complications: 10 of 16 insurance plan rates
| |||
| Uterus and ovary surgery (not for cancer), without complications MS-DRG 743 · Inpatient (hospital stay) In the file: UTERINE AND ADNEXA PROCEDURES FOR NON-MALIGNANCY WITHOUT CC/MCC | Not listed in the file | Not listed in the file | $9,076.15 – $25,532.31 |
Uterus and ovary surgery (not for cancer), without complications: 10 of 16 insurance plan rates
| |||
Source: Riverside Regional Medical Center’s standard charges file (riverside.pt.panaceainc.com, JSON, CMS template 3.0.0; it can be a very large file), last updated by the hospital on January 2, 2026; retrieved November 1, 2026. The hospital’s price transparency page →
Found through the hospital’s cms-hpt.txt file, as required by the federal hospital price transparency rule (CMS). We show a selection of common services; the file has every item and service.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 500 J Clyde Morris Blvd, Newport News, VA 23601 |
| County | Newport News City |
| State | Virginia |
| Phone | (757) 594‑2000 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Private |
| Medicare overall rating | 3 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 490052 |
| Name in Medicare records | RIVERSIDE REGIONAL MEDICAL CENTER |
| Profile level | Medicare data + hospital website |
| Official website | riversideonline.com |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Riverside Regional Medical Center — riversideonline.com
- Patient Information - Riverside Medical Group | Riverside Health — riversideonline.com
- Visitor Information - Riverside Medical Group | Riverside Health — riversideonline.com
- Riverside Emergency & Trauma Care - 24/7 Lifesaving Services — riversideonline.com
- Level II Trauma Center: Advanced Care at Riverside Regional Medical Center — riversideonline.com
- Understanding Virginia's Safe Haven Infant Relinquishment Laws — riversideonline.com
- Riverside Doctor's Hospital Williamsburg Emergency Department — riversideonline.com