Quick answers
- Does Monument Health Custer Hospital have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Monument Health Custer Hospital. In a medical emergency, call 911.
- Where is Monument Health Custer Hospital?
- 1220 Montgomery Street, Custer, SD 57730, in Custer County, South Dakota.
- What is the phone number of Monument Health Custer Hospital?
- (605) 673-9400, as listed by Medicare (CMS).
- What is the Medicare star rating of Monument Health Custer Hospital?
- CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.
Specialties and care areas[4][5]
- Emergency Medicine
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Hospital Medicine
- Respiratory Therapy
- Laboratory
- Radiology
Treatments[4][5]
- Outpatient infusion (medication injections and infusions)
- Hospice care
Programs and centers[5]
- Inpatient care (12 beds)
Emergency care (hospital website)[4][5]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
| Trauma designation | State-certified trauma receiving hospital (SD Dept. of Health) |
Visiting and practical information
| Patient portal | MyChart |
|---|
Recognition[4][5]
- Critical Access Hospital (CMS)
- South Dakota trauma receiving hospital
Doctors and clinicians (217)
217 doctors and other clinicians list Monument Health Custer Hospital as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner50
- Physician Assistant33
- Family Practice18
- Diagnostic Radiology17
- Internal Medicine12
- Orthopedic Surgery10
- Rheumatology5
- Emergency Medicine5
- Cardiovascular Disease (Cardiology)5
- General Surgery5
- Pulmonary Disease5
- Neurology4
Doctors with a page on this site (217)
- Abdel-Ghani Azzouqa, MDHematology/Oncology
- Adam P. Newman, MDEmergency Medicine
- Alana M. Mastin, NPNurse Practitioner
- Alexander C. Peterson, MDEmergency Medicine
- Alexander M. Schabauer, MDCardiovascular Disease (Cardiology)
- Ali H. Zakaria, MDGastroenterology
- Amber McMillin, NPNurse Practitioner
- Amy J. KastnerNurse Practitioner
- Andrea S. Calderon, MDInfectious Disease
- Angela R. Meraz, PAPhysician Assistant
- Anthony R. Downs, MDAnesthesiology
- Anthony R. DoyonPodiatry
- Anuj Shivalingaiah, MDPulmonary Disease
- Ashley Tupper, NPNurse Practitioner
- Atousa Mahmoudzadeh Tabrizian, MDInternal Medicine
- Audrey J. Bickerdyke, NPNurse Practitioner
- Avery L. Sides, MDFamily Practice
- Bayan A. Al-Share, MDHematology/Oncology
- Becky L. Sharp, NPNurse Practitioner
- Blake A. Jones, MDGastroenterology
- Brandyn Tarap, MDFamily Practice
- Brenda Vandewater, NPNurse Practitioner
- Brennan A. Tesdahl, MDUrology
- Brett M. Shaffer, MDEmergency Medicine
And 193 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Fall River Hospital - CAH23 mi · Hot Springs, SD · Critical Access Hospital
- Weston County Health Services28 mi · Newcastle, WY · Critical Access Hospital
- Monument Health Rapid City Hospital31 mi · Rapid City, SD · Acute Care Hospital
- Monument Health Lead-Deadwood Hospital45 mi · Deadwood, SD · Critical Access Hospital
- Monument Health Sturgis Hospital47 mi · Sturgis, SD · Critical Access Hospital
Find the closest emergency room to where you are → · Compare ER wait times
Other hospitals near Custer
- Rehab & Critical Care Hospital of the Black Hills28 mi · Rapid City, SD · Long-Term Acute Care Hospital
- Black Hills Surgical Hospital LLC31 mi · Rapid City, SD · Acute Care Hospital
- Same Day Surgery Center LLC31 mi · Rapid City, SD · Acute Care Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Custer Care and Rehab Center4.3 mi · Custer, SD · 1 of 5 stars
- Michael J Fitzmaurice South Dakota Veterans Home21 mi · Hot Springs, SD · 4 of 5 stars
- Seven Sisters Living Center23 mi · Hot Springs, SD · 4 of 5 stars
All nursing homes in the state →
Hospice providers
- Stillwater Hospice of South Dakota24 mi · Rapid City, SD · 5 of 5 stars
All hospice providers in the state →
Home health agencies
- Good Samaritan Soc-Home Health of the Black Hills24 mi · Rapid City, SD · 5 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Black Hills Pediatric Dentistry Surgery Center24 mi · Rapid City, SD
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Clinics and urgent care
- Monument Health Hill City Clinic21 mi · Hill City, SD · Rural health clinic
- Monument Health Rapid City Hospital, Inc.24 mi · Rapid City, SD · Urgent care center
Pharmacies
- Custer Community Pharmacy LLC0.0 mi · Custer, SD · Community/retail pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Monument Health Custer Hospital reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Rated the hospital 9 or 10 out of 10 | 80%National average: 72% |
|---|---|
| Would definitely recommend the hospital | 83%National average: 71% |
| Nurses “always” communicated well | 82%National average: 80% |
| Doctors “always” communicated well | 85%National average: 80% |
| “Always” got help as soon as they wanted | 76%National average: 64% |
| Staff “always” explained medicines before giving them | 65%National average: 62% |
| Were given information about recovery at home | 87%National average: 86% |
| Room and bathroom “always” clean | 92%National average: 73% |
| Not reported to Medicare | Summary star rating (all survey topics); Overall rating of the hospital; Would recommend the hospital; Nurses communicated well; Doctors communicated well; Patients got help quickly from staff; Staff explained medicines; Information about recovery at home; Room and bathroom kept clean; Restfulness of Environment; Care Coordination; Symptoms After Stay |
| Completed surveys | 69Response rate: 20% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: pneumonia patients | 12.7% |
|---|---|
| Not reported to Medicare | Deaths within 30 days: coronary bypass surgery (CABG); Serious complications (patient safety indicator PSI-90); Complications after hip or knee replacement |
| Too few cases to report | Deaths within 30 days: heart attack patients; Deaths within 30 days: heart failure patients; Deaths within 30 days: COPD patients; Deaths within 30 days: stroke patients |
Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | 16.5% |
|---|---|
| Readmitted within 30 days: pneumonia | 17% |
| Readmitted within 30 days: COPD | 20.9% |
| Not reported to Medicare | Readmitted within 30 days: coronary bypass surgery; Readmitted within 30 days: hip or knee replacement |
| Too few cases to report | Readmitted within 30 days: heart attack; Readmitted within 30 days: heart failure |
Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Low (under 20,000) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 127 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 0%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 63%National average: 66% |
Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.
Not reported to Medicare: infections caught in the hospital. For these topics Medicare shows no result for this hospital (not reported, or too few cases).
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Monument Health Custer Hospital yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Critical Access Hospital |
|---|---|
| Address | 1220 Montgomery Street, Custer, SD 57730 |
| County | Custer County |
| State | South Dakota |
| Phone | (605) 673‑9400 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Private |
| Medicare overall rating | Not rated by CMS |
| CMS Certification Number | 431323 |
| Name in Medicare records | MONUMENT HEALTH CUSTER HOSPITAL |
| Profile level | Medicare data + hospital website |
| Official website | providers.monument.health |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- Monument Health Custer Hospital - Monument Health — providers.monument.health
- Emergency Medicine - Monument Health — monument.health