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Military Hospital (Department of Defense)

Keller ACH (West Point)

Also listed as: Keller Army Community Hospital

West Point, New York · Orange County · Emergency services listed

Keller ACH (West Point) is a military hospital (department of defense) at 900 Washington Rd, West Point, NY 10996. Phone: (845) 938-4034. It has an emergency department.

Data as of October 26, 2026. Source: CMS Hospital General Information and the hospital’s website (checked October 30, 2026).

Summary

Keller ACH (West Point) is a military hospital (department of defense) in West Point, New York. Medicare data lists emergency services. Its official website lists 21 services, specialties and programs. Source: CMS Hospital General Information, data updated 2026-10-26.

What is a military hospital (department of defense)?

A hospital run by the U.S. military for service members, their families and other people eligible for military health care (TRICARE). More about hospital types

Call(845) 938‑4034 Directions Website Medicare profile
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Profile from official sources

Built from official Medicare (CMS) data and the hospital’s own website (checked 2026-10-30). Every service links to the page that lists it. Services change: call the hospital to confirm before you go.

In a medical emergency, call 911.

At a glance

YesEmergency services
Not ratedNot rated by CMSMedicare rating
21Services listed

Quick answers

Does Keller ACH (West Point) have an emergency room?
Yes. Medicare (CMS) data lists emergency services at Keller ACH (West Point). In a medical emergency, call 911.
Where is Keller ACH (West Point)?
900 Washington Rd, West Point, NY 10996, in Orange County, New York.
What is the phone number of Keller ACH (West Point)?
(845) 938-4034, as listed by Medicare (CMS).
What is the Medicare star rating of Keller ACH (West Point)?
CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.

Specialties and care areas[5][6][7][8]

  • Primary Care
  • Preventive Care
  • Hospital Care & Surgery
  • Urgent & Emergency Care
  • Mental Health
  • Lab Tests & Radiology
  • Allergy/Immunology
  • Audiology
  • Dermatology
  • Orthopedics
  • Case Management
  • Dental
  • Pharmacy
  • Vision
  • Women's Health & Pregnancy
  • Men's Health
  • Public Health

Procedures[4]

  • Endocrinology fine needle aspiration

Programs and centers[5]

  • Contraceptive Care
  • Family & Development Services
  • Readiness

Emergency care (hospital website)[6]

Emergency roomYes
Open 24/7Yes

Visiting and practical information

VisitingAll visitors must get a visitor pass from the hospital Security Office on the first floor behind the front desk[9]
ParkingDesignated parking for patients, staff, placard holders, government vehicles and motorcycles; staff may not use patient spaces[9]

Other emergency rooms nearby

Hospitals that list emergency services, by straight-line distance (not driving distance).

Find the closest emergency room to where you are → · Compare ER wait times

Other hospitals near West Point

Hospitals in Orange County · Hospitals near me

Nursing homes, hospice, home health and dialysis nearby

Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.

Nursing homes

All nursing homes in the state →

Hospice providers

All hospice providers in the state →

Home health agencies

All home health agencies in the state →

Dialysis facilities

All dialysis facilities in the state →

Outpatient surgery centers nearby

Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.

All outpatient surgery centers in the state →

Community care nearby

Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.

Community health centers

Clinics and urgent care

Pharmacies

Assisted living nearby

Licensed homes from the official state license list, by straight-line distance.

About the Medicare star rating

CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →

Medicare quality data

What Keller ACH (West Point) reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.

What patients said (patient survey)

What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.

Rated the hospital 9 or 10 out of 1084%National average: 72%
Would definitely recommend the hospital96%National average: 71%
Nurses “always” communicated well94%National average: 80%
Doctors “always” communicated well90%National average: 80%
“Always” got help as soon as they wanted87%National average: 64%
Staff “always” explained medicines before giving them80%National average: 62%
Were given information about recovery at home92%National average: 86%
Room and bathroom “always” clean85%National average: 73%
Not reported to MedicareSummary star rating (all survey topics); Overall rating of the hospital; Would recommend the hospital; Nurses communicated well; Doctors communicated well; Patients got help quickly from staff; Staff explained medicines; Information about recovery at home; Room and bathroom kept clean; Restfulness of Environment; Care Coordination; Symptoms After Stay
Completed surveys62Response rate: 22%

Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.

Emergency room times and sepsis care

What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.

Emergency room volume (patients per year)Low (under 20,000)
Average (median) time patients spent in the emergency room before leaving (OP-18b)67 minutesNational average: 162 minutes
Patients who left the emergency room before being seen (OP-22)0%National average: 2%
Not reported to MedicareSepsis patients who got all the recommended early care (SEP-1)

Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.

Not reported to Medicare: infections caught in the hospital, complications and deaths, readmissions. For these topics Medicare shows no result for this hospital (not reported, or too few cases).

See every measure on Medicare Care Compare →

ER wait times and Medicare ratings nearby

How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.

ER wait times in New YorkBest hospitals in New York

Prices

We have not been able to read a price file for Keller ACH (West Point) yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.

Hospital information

Hospital typeMilitary Hospital (Department of Defense)
Address900 Washington Rd, West Point, NY 10996
CountyOrange County
StateNew York
Phone(845) 938‑4034
Emergency servicesYes
OwnershipDepartment of Defense
Medicare overall ratingNot rated by CMS
CMS Certification Number33025F
Profile levelMedicare data + hospital website
Name on the hospital’s websiteKeller Army Community Hospital
Official websitekeller.tricare.mil
CorrectionsReport an error or suggest an update →

Sources

  1. Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this hospital
  3. U.S. Census Bureau Geocoder — map position used for distances

From the hospital’s website

Numbers match the citations above. Checked 2026-10-30.

  1. Home — keller.tricare.mil
  2. Health Services — keller.tricare.mil
  3. Keller Army Community Hospital > Health Services > Urgent & Emergency Care — keller.tricare.mil
  4. Keller Army Community Hospital > Health Services > Specialty Care — keller.tricare.mil
  5. Keller Army Community Hospital > Health Services > Hospital Care & Surgery — keller.tricare.mil
  6. Keller Army Community Hospital > Getting Care > Visitor Guidelines — keller.tricare.mil