Quick answers
- Does Highlands Arh Regional Medical Center have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Highlands Arh Regional Medical Center. In a medical emergency, call 911.
- Where is Highlands Arh Regional Medical Center?
- 5000 Kentucky Route 321, Prestonsburg, KY 41653, in Floyd County, Kentucky.
- What is the phone number of Highlands Arh Regional Medical Center?
- (606) 886-8511, as listed by Medicare (CMS).
- What is the Medicare star rating of Highlands Arh Regional Medical Center?
- 2 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[4]
- Cardiology
- Endocrinology
- Family Medicine
- Gastroenterology
- Internal Medicine
- Neurology
- Obstetrics and Gynecology
- Medical Oncology
- Hematology
- Comprehensive Ophthalmology
- Pediatrics
- Physical Therapy
- Occupational Therapy
- Speech-Language Pathology
- Pulmonology
- Behavioral health
- Heart and vascular care
- Labor and delivery
- Orthopedics and sports medicine
Treatments[4]
- Cardiac rehabilitation
- Home health care
- Diabetes care
- Obstetrical care
- Neonatal intensive care (NICU)
Procedures[4]
- Diagnostic radiology
Programs and centers[4]
- Wellness Center
- Community wellness
- Cardiopulmonary services
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Trauma designation | Level IV |
| Stroke designation | Bronze Stroke Certificate |
Visiting and practical information
| Interpreters and languages | Foreign-language and American Sign Language interpreters listed[4] |
|---|
Recognition[4]
- DNV certification for Cancer Care
- DNV certification for Chest Pain
- Bronze Stroke Certificate
- Level IV Trauma Center
Doctors and clinicians (202)
202 doctors and other clinicians list Highlands Arh Regional Medical Center as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner59
- Family Practice19
- Certified Registered Nurse Anesthetist (CRNA)17
- Internal Medicine16
- Diagnostic Radiology15
- Physician Assistant14
- General Surgery7
- Cardiovascular Disease (Cardiology)5
- Obstetrics/Gynecology4
- Urology4
- Hospitalist4
- Interventional Cardiology3
Doctors with a page on this site (202)
- Adaku Cecilia Onyekwere, MDEmergency Medicine
- Adnan M. BhopalwalaInternal Medicine
- Aijaz Yazdani, MDPulmonary Disease
- Amanda Helton, NPNurse Practitioner
- Ammar Alimam, MDCritical Care (Intensivists)
- Amy BentleyNurse Practitioner
- Andrea AsherNurse Practitioner
- Andrew M. Mutiso, MDEmergency Medicine
- Andrew R. BurchettCardiovascular Disease (Cardiology)
- Angela H. Webb, NPNurse Practitioner
- Angela O'Quinn, DOFamily Practice
- Angela S. FitchNurse Practitioner
- Anthony C. Stumbo, MDInternal Medicine
- Anthony T. Yonts, MDOsteopathic Manipulative Medicine
- Artour Asrian, MDGeneral Surgery
- Ashleigh HaytonPhysician Assistant
- Ashley B. ConleyNurse Practitioner
- Ashley Dixon, MDUrology
- Ashley H. Tapscott, DOUrology
- Ashley M. Thompson, DOCritical Care (Intensivists)
- Ayesha M. Sikder, MDPulmonary Disease
- Bahram Forouzandeh, MDInternal Medicine
- Bethany A. BoydNurse Practitioner
- Bethany PenningtonNurse Practitioner
And 178 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Paintsville Arh Hospital6.4 mi · Paintsville, KY · Acute Care Hospital
- Arh Our Lady of the Way10 mi · Martin, KY · Critical Access Hospital
- Pikeville Medical Center21 mi · Pikeville, KY · Acute Care Hospital
- McDowell Arh Hospital21 mi · McDowell, KY · Critical Access Hospital
- Tug Valley Arh Regional Medical Center26 mi · South Williamson, KY · Acute Care Hospital
Other hospitals nearby
- Arh Advanced Care - Big Sandy26 mi · South Williamson, KY · Long-Term Acute Care Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Prestonsburg Health Care Center4.2 mi · Prestonsburg, KY · 5 of 5 stars
- Riverview Health Care Center4.3 mi · Prestonsburg, KY · 3 of 5 stars
- Mountain Manor of Paintsville6.1 mi · Paintsville, KY · 1 of 5 stars
All nursing homes in the state →
Hospice providers
- Appalachian Hospice Care21 mi · Pikeville, KY · 5 of 5 stars
All hospice providers in the state →
Home health agencies
- Highlands Arh Home Health5.0 mi · Prestonsburg, KY
- Johnson-Magoffin Home Health Agency6.3 mi · Paintsville, KY
- Arh Pike County Home Health Agency21 mi · Pikeville, KY
All home health agencies in the state →
Dialysis facilities
- FMC - Prestonsburg5.0 mi · Prestonsburg, KY · 1 of 5 stars
- FMC - Paintsville6.3 mi · Paintsville, KY · 3 of 5 stars
- DaVita Eastern Kentucky Dialysis21 mi · Pikeville, KY · 4 of 5 stars
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- HomePlace OB/GYN0.2 mi · Prestonsburg, KY · Community health center
- Physicians for Women and Families0.7 mi · Auxier, KY · Community health center
- Physicians for Women and Families DBA Women's Health Mobile Clinic0.7 mi · Auxier, KY · Community health center
Clinics and urgent care
- Arh Medical and Specialty Associates - Prestonburg5.0 mi · Prestonsburg, KY · Rural health clinic
- Arh Medical and Specialty Associates-Highlands5.0 mi · Prestonsburg, KY · Rural health clinic
- Eastern Kentucky Tender Care Pediatrics, LLC5.0 mi · Prestonsburg, KY · Rural health clinic
Pharmacies
- Big Sandy Pharmacy1.4 mi · Auxier, KY · Clinic pharmacy
- Appalachian Regional Healthcare, Inc5.0 mi · Prestonsburg, KY · Community/retail pharmacy
- Arh Tug Valley Health Services, Inc.5.0 mi · Prestonsburg, KY · Community/retail pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Highlands Arh Regional Medical Center reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 3 of 5 stars |
|---|---|
| Overall rating of the hospital | 2 of 5 stars |
| Would recommend the hospital | 3 of 5 stars |
| Nurses communicated well | 3 of 5 stars |
| Doctors communicated well | 3 of 5 stars |
| Staff explained medicines | 2 of 5 stars |
| Information about recovery at home | 3 of 5 stars |
| Room and bathroom kept clean | 2 of 5 stars |
| Quiet at night | 3 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 65%National average: 72% |
| Would definitely recommend the hospital | 66%National average: 71% |
| Nurses “always” communicated well | 79%National average: 80% |
| Doctors “always” communicated well | 80%National average: 80% |
| Staff “always” explained medicines before giving them | 63%National average: 62% |
| Were given information about recovery at home | 85%National average: 86% |
| Room and bathroom “always” clean | 66%National average: 74% |
| Area around the room “always” quiet at night | 59%National average: 60% |
| Completed surveys | 219Response rate: 15% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 1.361No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0No different from the national benchmark |
| Surgical site infections after colon surgery | Not reported to Medicare |
| Surgical site infections after abdominal hysterectomy | Not reported to Medicare |
| MRSA bloodstream infections | 0.588No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 0.426No different from the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 12.6% |
|---|---|
| Deaths within 30 days: heart failure patients | 11.1% |
| Deaths within 30 days: pneumonia patients | 19.9% |
| Deaths within 30 days: COPD patients | 9.4% |
| Deaths within 30 days: stroke patients | 10.5% |
| Deaths within 30 days: coronary bypass surgery (CABG) | Not reported to Medicare |
| Serious complications (patient safety indicator PSI-90) | 0.9No different from the national rate |
| Complications after hip or knee replacement | Too few cases to report |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 14.2% |
| Readmitted within 30 days: heart failure | 22.4% |
| Readmitted within 30 days: pneumonia | 16.6% |
| Readmitted within 30 days: COPD | 19.5% |
| Readmitted within 30 days: coronary bypass surgery | Not reported to Medicare |
| Readmitted within 30 days: hip or knee replacement | Too few cases to report |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Medium (20,000–39,999) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 190 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 2%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 58%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Highlands Arh Regional Medical Center yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 5000 Kentucky Route 321, Prestonsburg, KY 41653 |
| County | Floyd County |
| State | Kentucky |
| Phone | (606) 886‑8511 |
| Emergency services | Yes |
| Ownership | Proprietary |
| Medicare overall rating | 2 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 180005 |
| Name in Medicare records | HIGHLANDS ARH REGIONAL MEDICAL CENTER |
| Profile level | Medicare data + hospital website |
| Official website | providers.arh.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- Highlands ARH Regional Medical Center - Prestonsburg - KY - Hospital — providers.arh.org