Quick answers
- Does Exceptional Community Hospital Lubbock have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Exceptional Community Hospital Lubbock. In a medical emergency, call 911.
- Where is Exceptional Community Hospital Lubbock?
- 6401 Spur 327, Lubbock, TX 79424, in Lubbock County, Texas.
- What is the phone number of Exceptional Community Hospital Lubbock?
- (469) 341-7800, as listed by Medicare (CMS).
- What is the Medicare star rating of Exceptional Community Hospital Lubbock?
- CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.
Specialties and care areas[4]
- Emergency medicine
- Inpatient care
- Radiology
- Laboratory
Conditions treated[4]
Procedures[4]
- CT scan
- X-ray
- Ultrasound
- Onsite laboratory testing
- Radiology and imaging
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
Visiting and practical information
| Visiting | Single-occupancy inpatient rooms are equipped to accommodate family and friends who visit[4] |
|---|---|
| Patient portal | Patient Portal |
Recognition[4]
- Accredited by CIHQ (Center for Improvement in Healthcare Quality)
- Accredited by the Center for Improvement in Healthcare Quality (CIHQ)
Doctors and clinicians (8)
8 doctors and other clinicians list Exceptional Community Hospital Lubbock as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
Doctors with a page on this site (8)
- Dayne E. Moore, DOFamily Practice
- Gregory B. Rogers, MDFamily Practice
- Himanshu N. Parikh, MDFamily Practice
- Jennifer D. Ward, MDFamily Practice
- Patti N. May, MDFamily Practice
- Richard P. Bartlett, MDGeneral Practice
- Satish U. Patel, MDEmergency Medicine
- William C. O'Pry, DOFamily Practice
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Grace Surgical Hospital6.9 mi · Lubbock, TX · Acute Care Hospital
- Covenant Childrens Hospital7.8 mi · Lubbock, TX · Children's Hospital
- Covenant Medical Center8.2 mi · Lubbock, TX · Acute Care Hospital
- University Medical Center9.1 mi · Lubbock, TX · Acute Care Hospital
- Lubbock Heart Hospital LP9.6 mi · Lubbock, TX · Acute Care Hospital
Other hospitals nearby
- Covenant Specialty Hospital8.0 mi · Lubbock, TX · Long-Term Acute Care Hospital
- South Plains Rehabilitation Hospital An Affiliate9.5 mi · Lubbock, TX · Inpatient Rehabilitation Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Hansford County Hospital District dba Lakeridge Nu4.5 mi · Lubbock, TX · 2 of 5 stars
- Crown Point Health Suites4.7 mi · Lubbock, TX · 4 of 5 stars
- Avir at Lubbock6.0 mi · Lubbock, TX · 1 of 5 stars
All nursing homes in the state →
Hospice providers
- Beyondfaith Hospice of Lubbock LLC0.0 mi · Lubbock, TX
- Calvert Hospice LLC0.0 mi · Lubbock, TX
- Direct Health Care Inc0.0 mi · Lubbock, TX
All hospice providers in the state →
Home health agencies
- Angels Care Home Health0.0 mi · Lubbock, TX · 3 of 5 stars
- Beyondfaith Homecare & Rehab LLC0.0 mi · Lubbock, TX
- Centerwell Home Health0.0 mi · Lubbock, TX · 5 of 5 stars
All home health agencies in the state →
Dialysis facilities
- FKC Caprock4.9 mi · Lubbock, TX · 3 of 5 stars
- Dialysis Center of Lubbock6.1 mi · Lubbock, TX · 1 of 5 stars
- Kidney Care Center Lubbock7.2 mi · Lubbock, TX · 2 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Cataract and Surgical Ctr of Lubbock0.0 mi · Lubbock, TX
- Covenant High Plains Surgery Center7.7 mi · Lubbock, TX
- Covenant Surgicenter, Ltd7.7 mi · Lubbock, TX
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Administrative Annex5.0 mi · Lubbock, TX · Community health center
- Combest Central Community Health Center6.1 mi · Lubbock, TX · Community health center
- CHCL 96 West7.4 mi · Lubbock, TX · Community health center
Clinics and urgent care
- American Current Care P.A.4.9 mi · Lubbock, TX · Urgent care center
- West Texas Urgent Care LLC7.7 mi · Lubbock, TX · Urgent care center
- Slaton Family Medical, PLLC.18 mi · Slaton, TX · Rural health clinic
Pharmacies
- Albertsons LLC0.0 mi · Lubbock, TX · Community/retail pharmacy
- Alchemy Wellness Solutions LLC0.0 mi · Lubbock, TX · Pharmacy
- Gibson Sales LP0.0 mi · Lubbock, TX · Community/retail pharmacy
Assisted living nearby
Licensed homes from the official state licence list, by straight-line distance.
- Abiding Care0.0 mi · Lubbock, TX
- Brookdale Remington Park0.0 mi · Lubbock, TX
- Callander House0.0 mi · Lubbock, TX
- Fountain Hills Assisted Living & Memory Care0.0 mi · Lubbock, TX
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Exceptional Community Hospital Lubbock reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
Not reported to Medicare
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | Not reported to Medicare |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | Not reported to Medicare |
| Surgical site infections after colon surgery | Not reported to Medicare |
| Surgical site infections after abdominal hysterectomy | Not reported to Medicare |
| MRSA bloodstream infections | Not reported to Medicare |
| Clostridioides difficile (C. diff) intestinal infections | Not reported to Medicare |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | Not reported to Medicare |
|---|---|
| Deaths within 30 days: heart failure patients | Not reported to Medicare |
| Deaths within 30 days: pneumonia patients | Not reported to Medicare |
| Deaths within 30 days: COPD patients | Not reported to Medicare |
| Deaths within 30 days: stroke patients | Not reported to Medicare |
| Deaths within 30 days: coronary bypass surgery (CABG) | Not reported to Medicare |
| Serious complications (patient safety indicator PSI-90) | Not reported to Medicare |
| Complications after hip or knee replacement | Not reported to Medicare |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | Not reported to Medicare |
| Readmitted within 30 days: heart failure | Not reported to Medicare |
| Readmitted within 30 days: pneumonia | Not reported to Medicare |
| Readmitted within 30 days: COPD | Not reported to Medicare |
| Readmitted within 30 days: coronary bypass surgery | Not reported to Medicare |
| Readmitted within 30 days: hip or knee replacement | Not reported to Medicare |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | Not reported to Medicare |
|---|---|
| Patients who left the emergency room before being seen (OP-22) | Not reported to Medicare |
| Sepsis patients who got all the recommended early care (SEP-1) | Not reported to Medicare |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
Exceptional Community Hospital Lubbock publishes its standard charges in a federal (CMS) format file, as every US hospital must. The file does not list any of the common services we compare here (they are mostly services of general hospitals, such as scans, lab tests and surgeries). Open the file or call the hospital and ask for an estimate. In a medical emergency, call 911.
Source: Exceptional Community Hospital Lubbock’s standard charges file (ehc24.com; it can be a very large file), last updated by the hospital on February 1, 2026; retrieved November 1, 2026.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 6401 Spur 327, Lubbock, TX 79424 |
| County | Lubbock County |
| State | Texas |
| Phone | (469) 341‑7800 |
| Emergency services | Yes |
| Ownership | Proprietary |
| Medicare overall rating | Not rated by CMS |
| CMS Certification Number | 670327 |
| Name in Medicare records | EXCEPTIONAL COMMUNITY HOSPITAL LUBBOCK |
| Profile level | Medicare data + hospital website |
| Main phone on the hospital’s website | (806) 630‑4501[4][5] |
| Official website | ehc24.com |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Exceptional Healthcare Services in Lubbock, TX — ehc24.com
- Contact Exceptional Community Hospital — ehc24.com