Quick answers
- Does Concord Hospital- Franklin have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Concord Hospital- Franklin. In a medical emergency, call 911.
- Where is Concord Hospital- Franklin?
- 15 Aiken Avenue, Franklin, NH 03235, in Merrimack County, New Hampshire.
- What is the phone number of Concord Hospital- Franklin?
- (603) 934-2060, as listed by Medicare (CMS).
- What is the Medicare star rating of Concord Hospital- Franklin?
- CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.
Specialties and care areas[4]
- Emergency Medicine
- Cardiac Care
- Primary Care
- Pediatric Care
- Surgical Services
- Skilled and Restorative Care
Programs and centers[4]
- The Doorway (substance use services)
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
| Stroke designation | Get With The Guidelines - Stroke Rural Recognition Silver (AHA) |
Visiting and practical information
| Visiting | Main entrance open Mon-Fri 7 am-7 pm and Sat-Sun 8 am-7 pm. After hours, visitors enter through the emergency entrance and get a pass from the registrar[4] |
|---|---|
| Parking | Parking on the side of the hospital; accessible spots closest to the entrance. Ask your nurse to notify Security for overnight parking[4] |
| Interpreters and languages | Interpreter Services are listed among the hospital's amenities[4] |
| Patient portal | My Patient Connect |
Recognition[4]
- Get With The Guidelines - Stroke Rural Recognition Silver (American Heart Association)
- DNV GL Healthcare accreditation
- ISO 9001 certified
Doctors and clinicians (269)
269 doctors and other clinicians list Concord Hospital- Franklin as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner49
- Family Practice36
- Emergency Medicine29
- Internal Medicine28
- Physician Assistant27
- Diagnostic Radiology15
- Hospitalist12
- Orthopedic Surgery9
- Cardiovascular Disease (Cardiology)9
- Pulmonary Disease8
- Urology8
- General Surgery6
Doctors with a page on this site (269)
- Abigail L. OldenNurse Practitioner
- Adrienne L. Gerhart, DOFamily Practice
- Adrienne R. Greenlaw, MDDiagnostic Radiology
- Ajay K. Mishra, MDCardiovascular Disease (Cardiology)
- Alaina M. GerritPhysician Assistant
- Alec J. Bernard, DOFamily Practice
- Alexander C. Hennig, MDOrthopedic Surgery
- Alexander E. Gadbois, MDHospitalist
- Alexander Stetsyuk, MDDiagnostic Radiology
- Alicia A. DayNurse Practitioner
- Allen P. Hoang, MDCardiovascular Disease (Cardiology)
- Alyssa HerronUndefined Physician Type (Specify)
- Amanda H. NadeauNurse Practitioner
- Amjad Farah, MDCardiovascular Disease (Cardiology)
- Amy L. Martel, MDFamily Practice
- Amy M. LeblancPhysician Assistant
- Andrew D. Hagar, MDOrthopedic Surgery
- Angela Goldman Klingler, MDFamily Practice
- Anne C. Granfield, MDColorectal Surgery (Proctology)
- Anne G. Chehade, MDInternal Medicine
- Annie Airey, DOInternal Medicine
- Anthony M. Dinizio, MDDiagnostic Radiology
- Ari Salis, MDInterventional Radiology
- Arunima Sharma, MDPulmonary Disease
And 245 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Concord Hospital- Laconia11 mi · Laconia, NH · Acute Care Hospital
- New Hampshire Hospital15 mi · Concord, NH · Psychiatric Hospital
- Concord Hospital18 mi · Concord, NH · Acute Care Hospital
- New London Hospital18 mi · New London, NH · Critical Access Hospital
- Speare Memorial Hospital22 mi · Plymouth, NH · Critical Access Hospital
Other hospitals nearby
- Encompass Health Rehabilitation Hospital of Concor…18 mi · Concord, NH · Inpatient Rehabilitation Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Mountain Ridge Center, Genesis HealthCare0.8 mi · Franklin, NH · 1 of 5 stars
- Merrimack County Nursing Home6.1 mi · Boscawen, NH · 3 of 5 stars
- Saint Francis Rehabilitation and Nursing Center9.4 mi · Laconia, NH · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- Franklin VNA & Hospice1.6 mi · Franklin, NH
- Lakes Region Visiting Nurse Association15 mi · Meredith, NH · 4 of 5 stars
- Bayada Hospice15 mi · Concord, NH · 3 of 5 stars
All hospice providers in the state →
Home health agencies
- Franklin VNA & Hospice1.6 mi · Franklin, NH · 4 of 5 stars
- Lakes Region Visiting Nurse Association15 mi · Meredith, NH
- Granite VNA, Inc15 mi · Concord, NH · 4 of 5 stars
All home health agencies in the state →
Dialysis facilities
- FMC Lakes Region3.5 mi · Tilton, NH · 2 of 5 stars
- Central New Hampshire Kidney Center12 mi · Laconia, NH · 1 of 5 stars
- FMC New Hampshire Kidney Center (FMC)15 mi · Concord, NH · 1 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Concord Endoscopy Center15 mi · Concord, NH
- Concord Eye Surgery, LLC15 mi · Concord, NH
- Orthopaedic Surgery Center15 mi · Concord, NH
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- HealthFirst - Franklin HQ0.7 mi · Franklin, NH · Community health center
- HealthFirst - Church St10 mi · Laconia, NH · Community health center
- HealthFirst - Laconia11 mi · Laconia, NH · Community health center
Clinics and urgent care
- Concord Hospital-Franklin1.6 mi · Franklin, NH · Rural health clinic
- Convenientmd - FFS UC LLC8.2 mi · Belmont, NH · Urgent care center
- Convenientmd LLC8.2 mi · Belmont, NH · Urgent care center
Pharmacies
- CVS Manchester NH, L.L.C.1.6 mi · Franklin, NH · Pharmacy
- Hannaford Bros Co LLC1.6 mi · Franklin, NH · Community/retail pharmacy
- Wal-Mart Stores East LP3.5 mi · Tilton, NH · Community/retail pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Concord Hospital- Franklin reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | Not reported to Medicare |
|---|---|
| Overall rating of the hospital | Not reported to Medicare |
| Would recommend the hospital | Not reported to Medicare |
| Nurses communicated well | Not reported to Medicare |
| Doctors communicated well | Not reported to Medicare |
| Staff explained medicines | Not reported to Medicare |
| Information about recovery at home | Not reported to Medicare |
| Room and bathroom kept clean | Not reported to Medicare |
| Quiet at night | Not reported to Medicare |
| Rated the hospital 9 or 10 out of 10 | 65%National average: 72% |
| Would definitely recommend the hospital | 55%National average: 71% |
| Nurses “always” communicated well | 67%National average: 80% |
| Doctors “always” communicated well | 76%National average: 80% |
| Staff “always” explained medicines before giving them | 60%National average: 62% |
| Were given information about recovery at home | 97%National average: 86% |
| Room and bathroom “always” clean | 89%National average: 74% |
| Area around the room “always” quiet at night | 54%National average: 60% |
| Completed surveys | 31Response rate: 19% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | Not reported to Medicare |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0No different from the national benchmark |
| Surgical site infections after colon surgery | Not reported to Medicare |
| Surgical site infections after abdominal hysterectomy | Not reported to Medicare |
| MRSA bloodstream infections | Not reported to Medicare |
| Clostridioides difficile (C. diff) intestinal infections | 0No different from the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | Not reported to Medicare |
|---|---|
| Deaths within 30 days: heart failure patients | Too few cases to report |
| Deaths within 30 days: pneumonia patients | 12.7% |
| Deaths within 30 days: COPD patients | Too few cases to report |
| Deaths within 30 days: stroke patients | Not reported to Medicare |
| Deaths within 30 days: coronary bypass surgery (CABG) | Not reported to Medicare |
| Serious complications (patient safety indicator PSI-90) | Not reported to Medicare |
| Complications after hip or knee replacement | Not reported to Medicare |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | Not reported to Medicare |
| Readmitted within 30 days: heart failure | Too few cases to report |
| Readmitted within 30 days: pneumonia | 18% |
| Readmitted within 30 days: COPD | Too few cases to report |
| Readmitted within 30 days: coronary bypass surgery | Not reported to Medicare |
| Readmitted within 30 days: hip or knee replacement | Not reported to Medicare |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Low (under 20,000) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 130 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 2%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 55%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Concord Hospital- Franklin yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Critical Access Hospital |
|---|---|
| Address | 15 Aiken Avenue, Franklin, NH 03235 |
| County | Merrimack County |
| State | New Hampshire |
| Phone | (603) 934‑2060 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Private |
| Medicare overall rating | Not rated by CMS |
| CMS Certification Number | 301306 |
| Name in Medicare records | CONCORD HOSPITAL- FRANKLIN |
| Profile level | Medicare data + hospital website |
| Official website | concordhospital.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- Concord Hospital - Franklin | Franklin, NH — concordhospital.org