Quick answers
- Does Borgess Medical Center have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Borgess Medical Center. In a medical emergency, call 911.
- Where is Borgess Medical Center?
- 1521 Gull Road, Kalamazoo, MI 49048, in Kalamazoo County, Michigan.
- What is the phone number of Borgess Medical Center?
- (269) 226-7000, as listed by Medicare (CMS).
- What is the Medicare star rating of Borgess Medical Center?
- 3 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[4]
- Heart care (including women's heart center)
- Cancer care
- Orthopedics
- Neurosciences
- Women's health and OB-GYN maternity care
- Outpatient pediatric care
- Heart care
- Stroke care
- Obstetrics and gynecology (OB-GYN) maternity care
Conditions treated[4]
Programs and centers[4]
- Inpatient Rehabilitation
- Women's heart center
- Comprehensive Stroke Center
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
| Trauma designation | Level II |
| Stroke designation | Comprehensive Stroke Center |
Recognition[4]
- Level II Trauma Center
Doctors and clinicians (643)
643 doctors and other clinicians list Borgess Medical Center as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner100
- Physician Assistant82
- Internal Medicine75
- Certified Registered Nurse Anesthetist (CRNA)58
- Family Practice40
- Anesthesiology33
- Emergency Medicine32
- Cardiovascular Disease (Cardiology)23
- Orthopedic Surgery18
- General Surgery15
- Gastroenterology12
- Neurosurgery10
Doctors with a page on this site (643)
- Aajay N. Shah, MDCardiovascular Disease (Cardiology)
- Aamir Patel, MDGeneral Surgery
- Aaron M. Bacalia, PAPhysician Assistant
- Aash P. Bhatt, MDNephrology
- Abby J. Branch, CNACertified Registered Nurse Anesthetist (CRNA)
- Abdul S. Shaikh, MDInternal Medicine
- Abhinav Sood, MDCardiovascular Disease (Cardiology)
- Abram JensenPhysician Assistant
- Adam BashaInternal Medicine
- Adam Schwabauer, DOAnesthesiology
- Agatha Bogard, MDPathology
- Ahed Zayzafoon, MDInternal Medicine
- Ahmed Abubakr, MDInternal Medicine
- Ahmed Aqeel, MDNephrology
- Ahna C. Falzon, NPNurse Practitioner
- Ahsan Alam, MDInternal Medicine
- Ahsan Qureshi, MDNephrology
- Aijaz H. Turk, MDGastroenterology
- Ailese A. Scott, MDInternal Medicine
- Ala' Abdel JalilInternal Medicine
- Alain R. Elian, MDGeneral Surgery
- Alcides E. Gil-Acosta, MDPulmonary Disease
- Alec F. Macdonald, DOFamily Practice
- Alene R. StroupPhysician Assistant
And 619 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Bronson Methodist Hospital1.7 mi · Kalamazoo, MI · Acute Care Hospital
- Kalamazoo Regional Psychiatric Hospital2.8 mi · Kalamazoo, MI · Psychiatric Hospital
- Bronson Lakeview Hospital18 mi · Paw Paw, MI · Critical Access Hospital
- Bronson Battle Creek Hospital19 mi · Battle Creek, MI · Acute Care Hospital
- Beacon Allegan21 mi · Allegan, MI · Critical Access Hospital
Other hospitals nearby
- Kalamazoo Behavioral Health Hospital7.8 mi · Kalamazoo, MI · Psychiatric Hospital
- Beacon Plainwell11 mi · Plainwell, MI · Long-Term Acute Care Hospital
- Battle Creek VA Medical Center14 mi · Battle Creek, MI · Federal/VA Acute Care Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Villa at Borgess Place1.1 mi · Kalamazoo, MI · 2 of 5 stars
- Harold and Grace Upjohn Community Care Center2.7 mi · Kalamazoo, MI · 1 of 5 stars
- Friendship Village4.5 mi · Kalamazoo, MI · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- Transitions Hospice4.0 mi · Kalamazoo, MI
- Centrica Care Navigators7.1 mi · Kalamazoo, MI · 4 of 5 stars
- Interim Healthcare of West Michigan7.1 mi · Kalamazoo, MI
All hospice providers in the state →
Home health agencies
- Kalamazoo Home Health Care1.5 mi · Kalamazoo, MI
- Garcia's HHC, LLC2.8 mi · Kalamazoo, MI
- Legacy Home Healthcare7.5 mi · Portage, MI · 2 of 5 stars
All home health agencies in the state →
Dialysis facilities
- DaVita Kalamazoo Central Dialysis1.5 mi · Kalamazoo, MI · 3 of 5 stars
- FMC - Kalamazoo1.5 mi · Kalamazoo, MI · 2 of 5 stars
- FMC - Kalamazoo PD Unit1.5 mi · Kalamazoo, MI · 5 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Bronson Orthopedic Surgery Center7.1 mi · Kalamazoo, MI
- Endoscopy and Surgery Center at Woodbridge Hills7.5 mi · Portage, MI
- Kalamazoo Endo Center7.5 mi · Portage, MI
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Family Health Center Burdick1.2 mi · Kalamazoo, MI · Community health center
- Family Health Center Mobile Dental1.3 mi · Kalamazoo, MI · Community health center
- Family Health Center Mobile Medical1.3 mi · Kalamazoo, MI · Community health center
Clinics and urgent care
- Beacon Kalamazoo Inc7.5 mi · Portage, MI · Urgent care center
- Beacon Plainwell Family Medicine11 mi · Plainwell, MI · Rural health clinic
- Plainwell Urgent Care Walk-In Clinic PC11 mi · Plainwell, MI · Urgent care center
Pharmacies
- Ask Your Pharmacist, Inc1.5 mi · Kalamazoo, MI · Community/retail pharmacy
- Bronson Methodist Hospital1.5 mi · Kalamazoo, MI · Pharmacy
- Jai Chamunda Kalamazoo, Inc.1.5 mi · Kalamazoo, MI · Community/retail pharmacy
Assisted living nearby
Licensed homes from the official state licence list, by straight-line distance.
- Academy Assisted Living1.5 mi · Kalamazoo, MI
- Adella's Place1.5 mi · Kalamazoo, MI
- Caring Arms Community Group Foster Care Home1.5 mi · Kalamazoo, MI
- Caring Hands1.5 mi · Kalamazoo, MI
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Borgess Medical Center reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 2 of 5 stars |
|---|---|
| Overall rating of the hospital | 2 of 5 stars |
| Would recommend the hospital | 2 of 5 stars |
| Nurses communicated well | 2 of 5 stars |
| Doctors communicated well | 2 of 5 stars |
| Staff explained medicines | 1 of 5 stars |
| Information about recovery at home | 3 of 5 stars |
| Room and bathroom kept clean | 1 of 5 stars |
| Quiet at night | 3 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 59%National average: 72% |
| Would definitely recommend the hospital | 58%National average: 71% |
| Nurses “always” communicated well | 71%National average: 80% |
| Doctors “always” communicated well | 72%National average: 80% |
| Staff “always” explained medicines before giving them | 49%National average: 62% |
| Were given information about recovery at home | 86%National average: 86% |
| Room and bathroom “always” clean | 53%National average: 74% |
| Area around the room “always” quiet at night | 50%National average: 60% |
| Completed surveys | 1,008Response rate: 26% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 0.497No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.257Better than the national benchmark |
| Surgical site infections after colon surgery | 1.926No different from the national benchmark |
| Surgical site infections after abdominal hysterectomy | Not reported to Medicare |
| MRSA bloodstream infections | 0.769No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 0.404Better than the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 12.9% |
|---|---|
| Deaths within 30 days: heart failure patients | 12% |
| Deaths within 30 days: pneumonia patients | 17.7% |
| Deaths within 30 days: COPD patients | 9.5% |
| Deaths within 30 days: stroke patients | 12.6% |
| Deaths within 30 days: coronary bypass surgery (CABG) | 2.1% |
| Serious complications (patient safety indicator PSI-90) | 0.81No different from the national rate |
| Complications after hip or knee replacement | 3.8% |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 13.1% |
| Readmitted within 30 days: heart failure | 22.4% |
| Readmitted within 30 days: pneumonia | 15% |
| Readmitted within 30 days: COPD | 19% |
| Readmitted within 30 days: coronary bypass surgery | 10.5% |
| Readmitted within 30 days: hip or knee replacement | 6.5% |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 212 minutesNational average: 162 minutes |
|---|---|
| Patients who left the emergency room before being seen (OP-22) | Not reported to Medicare |
| Sepsis patients who got all the recommended early care (SEP-1) | 48%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Borgess Medical Center yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 1521 Gull Road, Kalamazoo, MI 49048 |
| County | Kalamazoo County |
| State | Michigan |
| Phone | (269) 226‑7000 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Other |
| Medicare overall rating | 3 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 230117 |
| Name in Medicare records | BORGESS MEDICAL CENTER |
| Profile level | Medicare data + hospital website |
| Name on the hospital’s website | Beacon Kalamazoo (formerly Borgess Hospital) |
| Official website | locations.beaconhealthsystem.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Beacon Kalamazoo - Formerly Borgess Hospital — locations.beaconhealthsystem.org