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Acute Care Hospital

Baptist Neighborhood Hospital Thousand Oaks

San Antonio, Texas · Bexar County · Emergency services listed

Summary

Baptist Neighborhood Hospital Thousand Oaks is an acute care hospital in San Antonio, Texas. Medicare data lists emergency services. CMS overall star rating: 5 of 5 stars. Its official website lists 47 services, specialties and programs. Medicare lists 213 affiliated clinicians. Source: CMS Hospital General Information, data updated 2026-07-22.

What is an acute care hospital?

A general hospital for short-term care: emergencies, surgery, illness and injury. Most patients stay a few days. More about hospital types

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Profile from official sources

Built from official Medicare (CMS) data and the hospital’s own website (checked 2026-10-30). Every service links to the page that lists it. Services change: call the hospital to confirm before you go.

In a medical emergency, call 911.

At a glance

YesEmergency services
5 of 5 stars5 of 5 stars · Medicare rating
47Services listed

Quick answers

Does Baptist Neighborhood Hospital Thousand Oaks have an emergency room?
Yes. Medicare (CMS) data lists emergency services at Baptist Neighborhood Hospital Thousand Oaks. In a medical emergency, call 911.
Where is Baptist Neighborhood Hospital Thousand Oaks?
16088 San Pedro, San Antonio, TX 78232, in Bexar County, Texas.
What is the phone number of Baptist Neighborhood Hospital Thousand Oaks?
(210) 402-4092, as listed by Medicare (CMS).
What is the Medicare star rating of Baptist Neighborhood Hospital Thousand Oaks?
5 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).

Specialties and care areas[4][6][7][8]

Conditions treated[6][9]

  • Acute abdominal pain
  • Allergic reactions
  • Altered mental status
  • Asthma and breathing problems
  • Bladder infection (UTI)
  • Chest pain and heart attacks
  • Cold or flu (influenza)
  • Dehydration
  • Diabetes
  • Diarrhea
  • Ear pain
  • Eye infection
  • Fever
  • Nausea or vomiting
  • Nosebleed
  • Pneumonia
  • Seizures
  • Sinus infection

Treatments[6][7][9]

  • Bone setting and splinting
  • Pain control
  • Foreign-object removal
  • Laceration care
  • Inpatient and overnight observation care

Procedures[6][8]

  • CT scans
  • X-rays
  • Ultrasound
  • EKG and cardiac enzyme analysis
  • Complete blood cell counts
  • Complete metabolic profiles
  • Liver panel
  • Urinalysis
  • Flu screening
  • RSV testing

Emergency care (hospital website)[4]

Emergency roomYes

Visiting and practical information

Visiting24-hour family visitation for inpatients; comfortable waiting area for family and visitors[7]

Doctors and clinicians (213)

213 doctors and other clinicians list Baptist Neighborhood Hospital Thousand Oaks as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.

Main specialties

Doctors with a page on this site (213)

And 189 more: the button below opens the full list.

Other emergency rooms nearby

Hospitals that list emergency services, by straight-line distance (not driving distance).

Other hospitals nearby

Nursing homes, hospice, home health and dialysis nearby

Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.

Nursing homes

All nursing homes in the state →

Hospice providers

All hospice providers in the state →

Home health agencies

All home health agencies in the state →

Dialysis facilities

All dialysis facilities in the state →

Outpatient surgery centers nearby

Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.

All outpatient surgery centers in the state →

Community care nearby

Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.

Community health centers

Clinics and urgent care

Pharmacies

Assisted living nearby

Licensed homes from the official state licence list, by straight-line distance.

About the Medicare star rating

CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →

Medicare quality data

What Baptist Neighborhood Hospital Thousand Oaks reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.

What patients said (patient survey)

What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.

Summary star rating (all survey topics) 4 of 5 stars
Overall rating of the hospital4 of 5 stars
Would recommend the hospital4 of 5 stars
Nurses communicated well4 of 5 stars
Doctors communicated well3 of 5 stars
Staff explained medicines4 of 5 stars
Information about recovery at home4 of 5 stars
Room and bathroom kept clean4 of 5 stars
Quiet at night5 of 5 stars
Rated the hospital 9 or 10 out of 1082%National average: 72%
Would definitely recommend the hospital79%National average: 71%
Nurses “always” communicated well83%National average: 80%
Doctors “always” communicated well80%National average: 80%
Staff “always” explained medicines before giving them74%National average: 62%
Were given information about recovery at home90%National average: 86%
Room and bathroom “always” clean80%National average: 74%
Area around the room “always” quiet at night85%National average: 60%
Completed surveys274Response rate: 17%

Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.

Infections caught in the hospital

What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.

Central line bloodstream infections (CLABSI)Not reported to Medicare
Catheter-associated urinary tract infections (CAUTI)Not reported to Medicare
Surgical site infections after colon surgeryNot reported to Medicare
Surgical site infections after abdominal hysterectomyNot reported to Medicare
MRSA bloodstream infectionsNot reported to Medicare
Clostridioides difficile (C. diff) intestinal infectionsNot reported to Medicare

Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026.

Complications and deaths

What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.

Deaths within 30 days: heart attack patientsToo few cases to report
Deaths within 30 days: heart failure patientsToo few cases to report
Deaths within 30 days: pneumonia patients11.7%
Deaths within 30 days: COPD patients7.8%
Deaths within 30 days: stroke patientsNot reported to Medicare
Deaths within 30 days: coronary bypass surgery (CABG)Not reported to Medicare
Serious complications (patient safety indicator PSI-90)Too few cases to report
Complications after hip or knee replacementNot reported to Medicare

Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.

Return visits to the hospital (readmissions)

What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.

Returned to any hospital within 30 days (all patients)Not reported to Medicare
Readmitted within 30 days: heart attackNot reported to Medicare
Readmitted within 30 days: heart failureToo few cases to report
Readmitted within 30 days: pneumonia16.9%
Readmitted within 30 days: COPDToo few cases to report
Readmitted within 30 days: coronary bypass surgeryNot reported to Medicare
Readmitted within 30 days: hip or knee replacementNot reported to Medicare

Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.

Emergency room times and sepsis care

What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.

Emergency room volume (patients per year)Very high (60,000 or more)
Average (median) time patients spent in the emergency room before leaving (OP-18b)115 minutesNational average: 162 minutes
Patients who left the emergency room before being seen (OP-22)2%National average: 2%
Sepsis patients who got all the recommended early care (SEP-1)80%National average: 65%

Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.

See every measure on Medicare Care Compare →

ER wait times and Medicare ratings nearby

How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.

Prices

We have not been able to read a price file for Baptist Neighborhood Hospital Thousand Oaks yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.

Hospital information

Hospital typeAcute Care Hospital
Address16088 San Pedro, San Antonio, TX 78232
CountyBexar County
StateTexas
Phone(210) 402‑4092
Emergency servicesYes
OwnershipProprietary
Medicare overall rating5 of 5 stars
CMS Certification Number670078
Name in Medicare recordsBAPTIST NEIGHBORHOOD HOSPITAL THOUSAND OAKS
Profile levelMedicare data + hospital website
Official websitebaptisthealthsystem.com
CorrectionsReport an error or suggest an update →

Sources

  1. Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
  2. Medicare Care Compare — official Medicare profile of this hospital
  3. U.S. Census Bureau Geocoder — map position used for distances

From the hospital’s website

Numbers match the citations above. Checked 2026-10-30.

  1. Baptist Neighborhood Hospital - Thousand Oaks | Baptist Health System — baptisthealthsystem.com
  2. Thousand Oaks, TX - Baptist Neighborhood Hospital — baptistneighborhoodhospital.com
  3. Inpatient Services - Baptist Neighborhood Hospital — baptistneighborhoodhospital.com
  4. On-site Labs & Imaging - Baptist Neighborhood Hospital — baptistneighborhoodhospital.com
  5. Emergency Care - Baptist Neighborhood Hospital — baptistneighborhoodhospital.com