Quick answers
- Where is UnityPoint Hospice?
- 3731 University Ave, Waterloo, IA 50703, in Black Hawk County, Iowa.
- What is the phone number of UnityPoint Hospice?
- (319) 235-5027, as listed by Medicare (CMS).
- What is the Medicare star rating of UnityPoint Hospice?
- Family survey rating: 3 out of 5 stars (CMS data updated 2026-08-19).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Family survey and quality measures
| Family caregivers who would definitely recommend it Share of family caregivers who answered “definitely yes”. | 84% |
|---|---|
| Rated it 9 or 10 out of 10 Higher is better. | 81% |
| Hospice Care Index Combines 10 indicators from Medicare claims, for example nurse visits in the last days of life. Higher is better. | 651 of 10 |
| Complete assessment at admission Patients whose pain, breathing, other symptoms and wishes for care were all checked when hospice care began. Higher is better. | 337% |
Survey period: 10/01/2023-09/30/2025. Quality measure period: 01/01/2023 - 12/31/2024.
Key facts
| Type | Hospice |
|---|---|
| Ownership | Non-profit |
| Medicare certification date | 2011-09-15 |
| Address | 3731 University Ave, Waterloo, IA 50703 Office address: care is given where the patient lives. |
| County | Black Hawk County |
| State | Iowa |
| Phone | (319) 235‑5027 |
| CMS Certification Number | 161598 |
| Name in Medicare records | UNITYPOINT HOSPICE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any hospice, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the hospice certified by Medicare, and does it serve the area where the patient lives (home, nursing home or assisted living)?
- How quickly can care start, and how often will a nurse and an aide visit?
- Who answers the phone at night and on weekends, and how fast can a nurse come to the home?
- How does the team manage pain and other symptoms? Which medicines, equipment and supplies are included?
- Does the hospice offer short inpatient stays or respite care to give family caregivers a break? Where?
- Can the patient keep their own doctor? Who leads the care plan, and how is the family included?
- What support is offered for the family: social worker, chaplain, volunteers, grief support after a death?
- Are there staff or interpreters who speak your language?
- Are there any costs you would pay? Ask for the answer in writing.
Other hospice providers nearby
By straight-line distance (not driving distance).
- Cedar Valley Hospice9.5 mi · Waterloo, IA · 5 of 5 stars
- Care Initiatives Hospice - Cedar Falls10 mi · Cedar Falls, IA · 4 of 5 stars
Nearest hospital emergency rooms
- Allen Hospital3.0 mi · Waterloo, IA · Acute Care Hospital
- MercyOne Waterloo Medical Center6.5 mi · Waterloo, IA · Acute Care Hospital
- Sartori Memorial Hospital, Inc8.7 mi · Cedar Falls, IA · Acute Care Hospital
Sources
- Hospice - General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-08-19, retrieved 2026-10-31
- Hospice - Provider Data — CMS, data updated 2026-08-07, retrieved 2026-10-31
- Hospice care - Provider CAHPS Hospice Survey Data — CMS, data updated 2026-08-07, retrieved 2026-10-31
- Medicare Care Compare — official Medicare profile of this provider
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances