Quick answers
- Where is Gentiva?
- 2800 Breezewood Ave Suite 100, Fayetteville, NC 28303, in Cumberland County, North Carolina.
- What is the phone number of Gentiva?
- (910) 323-9816, as listed by Medicare (CMS).
- What is the Medicare star rating of Gentiva?
- Family survey rating: 4 out of 5 stars (CMS data updated 2026-08-19).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Family survey and quality measures
| Family caregivers who would definitely recommend it Share of family caregivers who answered “definitely yes”. | 85% |
|---|---|
| Rated it 9 or 10 out of 10 Higher is better. | 84% |
| Hospice Care Index Combines 10 indicators from Medicare claims, for example nurse visits in the last days of life. Higher is better. | 10 of 10 |
| Complete assessment at admission Patients whose pain, breathing, other symptoms and wishes for care were all checked when hospice care began. Higher is better. | 99.41% |
Survey period: 10/01/2023-09/30/2025. Quality measure period: 01/01/2023 - 12/31/2024.
Key facts
| Type | Hospice |
|---|---|
| Ownership | For profit |
| Medicare certification date | 1995-07-18 |
| Address | 2800 Breezewood Ave Suite 100, Fayetteville, NC 28303 Office address: care is given where the patient lives. |
| County | Cumberland County |
| State | North Carolina |
| Phone | (910) 323‑9816 |
| CMS Certification Number | 341576 |
| Name in Medicare records | GENTIVA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any hospice, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the hospice certified by Medicare, and does it serve the area where the patient lives (home, nursing home or assisted living)?
- How quickly can care start, and how often will a nurse and an aide visit?
- Who answers the phone at night and on weekends, and how fast can a nurse come to the home?
- How does the team manage pain and other symptoms? Which medicines, equipment and supplies are included?
- Does the hospice offer short inpatient stays or respite care to give family caregivers a break? Where?
- Can the patient keep their own doctor? Who leads the care plan, and how is the family included?
- What support is offered for the family: social worker, chaplain, volunteers, grief support after a death?
- Are there staff or interpreters who speak your language?
- Are there any costs you would pay? Ask for the answer in writing.
Other hospice providers nearby
By straight-line distance (not driving distance).
- Cape Fear Valley Hospice and Palliative Care3.7 mi · Fayetteville, NC · 4 of 5 stars
- Bayada Hospice3.9 mi · Fayetteville, NC
- 3HC4.5 mi · Fayetteville, NC
- Healthkeeperz, Inc4.5 mi · Fayetteville, NC
- Liberty Home Care II, LLC16 mi · Raeford, NC · 4 of 5 stars
Nearest hospital emergency rooms
- Cape Fear Valley Medical Center4.0 mi · Fayetteville, NC · Acute Care Hospital
- Fayetteville NC VA Medical Center4.6 mi · Fayetteville, NC · Federal/VA Acute Care Hospital
- Womack AMC (FT Bragg)5.5 mi · Fort Bragg, NC · Military Hospital (Department of Defense)
Sources
- Hospice - General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-08-19, retrieved 2026-11-13
- Hospice - Provider Data — CMS, data updated 2026-08-07, retrieved 2026-11-13
- Hospice care - Provider CAHPS Hospice Survey Data — CMS, data updated 2026-08-07, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances