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Home health agency

Memorial Home Services

Springfield, Illinois

  • 701 North First Street, Springfield, IL 62781 · Directions
  • (217) 788‑4663
  • Quality of patient care: 3 of 5 starsQuality of patient care
  • Ownership: Non-profit

Summary

Memorial Home Services is a Medicare-certified home health agency in Springfield, Illinois. Quality of patient care: 3 of 5 stars. Ownership: non-profit. Source: Medicare (CMS) Home Health Care Agencies, data updated 2026-09-21.

What is a home health agency?

A home health agency sends nurses, therapists and aides to a patient’s home, usually after a hospital stay or for an illness or injury, when a doctor orders the care. Medicare covers home health care for people who are eligible and mostly unable to leave home. The address below is the agency’s office: care is given in the patient’s home.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-09-21. It is information, not a recommendation. Call the agency and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Quality of patient care: 3 of 5 starsQuality of patient care
84%Would definitely recommend
6Services offered

Quick answers

Where is Memorial Home Services?
701 North First Street, Springfield, IL 62781, Illinois.
What is the phone number of Memorial Home Services?
(217) 788-4663, as listed by Medicare (CMS).
What is the Medicare star rating of Memorial Home Services?
Quality of patient care: 3 out of 5 stars (CMS data updated 2026-09-21).
What services does Memorial Home Services offer?
According to Medicare data: nursing care, physical therapy, occupational therapy, speech therapy, medical social services, home health aide visits.

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Quality of patient care
Quality of patient care: 3 of 5 stars
Based on how often patients got better at daily activities such as walking and bathing, and how often they had to go to the hospital, compared with other agencies. From 1 to 5 stars.
Patient survey rating
Patient survey rating: 5 of 5 stars
A summary, from 1 to 5 stars, of what patients said about their care from this agency (Home Health Care CAHPS Survey).

Patient survey and results of care

Patients who would definitely recommend it
Share of patients who answered “definitely yes”.
84%
Rated it 9 or 10 out of 10
Higher is better.
89%
Patients who got better at walking or moving around
Higher is better.
1,443%
Patients who got better at getting in and out of bed
Higher is better.
1,522%
Patients who got better at bathing
Higher is better.
1,513%
Patients whose breathing improved
Higher is better.
1,054%
Patients who had to be admitted to the hospital
Lower is better.
Not reported to Medicare
Patients who needed the ER without being admitted
Lower is better.
Not reported to Medicare

Key facts

TypeHome health agency
OwnershipNon-profit
Medicare certification date1966-07-01
ServicesNursing care · Physical therapy · Occupational therapy · Speech therapy · Medical social services · Home health aide visits
Address701 North First Street, Springfield, IL 62781
Office address: care is given where the patient lives.
StateIllinois
Phone(217) 788‑4663
CMS Certification Number147003
Name in Medicare recordsMEMORIAL HOME SERVICES
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any home health agency, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the agency certified by Medicare, and does it serve your ZIP code?
  • Does it offer the services your doctor ordered (nursing, physical, occupational or speech therapy, aide visits)?
  • How soon can the first visit happen, and how often will staff come?
  • Who do you call at night or on weekends if there is a problem?
  • Will the same nurse or therapist usually come? How do they share updates with your doctor?
  • Are staff licensed, background-checked and trained for your condition? Do any speak your language?
  • What will Medicare, Medicaid or your insurance pay, and what might you pay? Ask for it in writing.

Sources

  1. Home Health Care Agencies — Centers for Medicare & Medicaid Services (CMS), data updated 2026-09-21, retrieved 2026-11-13
  2. Home Health Care - Patient Survey (HHCAHPS) 2025Q2 to 2026Q1 — CMS, data updated 2026-09-16, retrieved 2026-11-13
  3. Medicare Care Compare — official Medicare profile of this provider