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Home health agency

First Reliable

Van Nuys, California

  • 16501 Sherman Way Suite 105, Van Nuys, CA 91406 · Directions
  • (818) 849‑6357
  • Quality of patient care: 2.5 of 5 starsQuality of patient care

Summary

First Reliable is a Medicare-certified home health agency in Van Nuys, California. Quality of patient care: 2.5 of 5 stars. Source: Medicare (CMS) Home Health Care Agencies, data updated 2026-09-21.

What is a home health agency?

A home health agency sends nurses, therapists and aides to a patient’s home, usually after a hospital stay or for an illness or injury, when a doctor orders the care. Medicare covers home health care for people who are eligible and mostly unable to leave home. The address below is the agency’s office: care is given in the patient’s home.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-09-21. It is information, not a recommendation. Call the agency and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Quality of patient care: 2.5 of 5 starsQuality of patient care
77%Would definitely recommend

Quick answers

Where is First Reliable?
16501 Sherman Way Suite 105, Van Nuys, CA 91406, California.
What is the phone number of First Reliable?
(818) 849-6357, as listed by Medicare (CMS).
What is the Medicare star rating of First Reliable?
Quality of patient care: 2.5 out of 5 stars (CMS data updated 2026-09-21).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Quality of patient care
Quality of patient care: 2.5 of 5 stars
Based on how often patients got better at daily activities such as walking and bathing, and how often they had to go to the hospital, compared with other agencies. From 1 to 5 stars.
Patient survey rating
Not rated
A summary, from 1 to 5 stars, of what patients said about their care from this agency (Home Health Care CAHPS Survey). Medicare (CMS) does not show this rating for this provider. This happens, for example, when a provider is new or has too few patients or survey answers.

Patient survey and results of care

Patients who would definitely recommend it
Share of patients who answered “definitely yes”.
77%
Rated it 9 or 10 out of 10
Higher is better.
51%
Patients who got better at walking or moving around
Higher is better.
13%
Patients who got better at getting in and out of bed
Higher is better.
10%
Patients who got better at bathing
Higher is better.
16%
Patients whose breathing improved
Higher is better.
15%
Patients who had to be admitted to the hospital
Lower is better.
Not reported to Medicare
Patients who needed the ER without being admitted
Lower is better.
Not reported to Medicare

Key facts

TypeHome health agency
OwnershipNot reported to Medicare
Medicare certification date2021-11-18
ServicesNot reported to Medicare
Address16501 Sherman Way Suite 105, Van Nuys, CA 91406
Office address: care is given where the patient lives.
StateCalifornia
Phone(818) 849‑6357
CMS Certification Number559668
Name in Medicare recordsFIRST RELIABLE
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any home health agency, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the agency certified by Medicare, and does it serve your ZIP code?
  • Does it offer the services your doctor ordered (nursing, physical, occupational or speech therapy, aide visits)?
  • How soon can the first visit happen, and how often will staff come?
  • Who do you call at night or on weekends if there is a problem?
  • Will the same nurse or therapist usually come? How do they share updates with your doctor?
  • Are staff licensed, background-checked and trained for your condition? Do any speak your language?
  • What will Medicare, Medicaid or your insurance pay, and what might you pay? Ask for it in writing.

Other home health agencies nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Home Health Care Agencies — Centers for Medicare & Medicaid Services (CMS), data updated 2026-09-21, retrieved 2026-11-13
  2. Home Health Care - Patient Survey (HHCAHPS) 2025Q2 to 2026Q1 — CMS, data updated 2026-09-16, retrieved 2026-11-13
  3. Medicare Care Compare — official Medicare profile of this provider
  4. U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances