Quick answers
- Where is First Reliable?
- 16501 Sherman Way Suite 105, Van Nuys, CA 91406, California.
- What is the phone number of First Reliable?
- (818) 849-6357, as listed by Medicare (CMS).
- What is the Medicare star rating of First Reliable?
- Quality of patient care: 2.5 out of 5 stars (CMS data updated 2026-09-21).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Patient survey and results of care
| Patients who would definitely recommend it Share of patients who answered “definitely yes”. | 77% |
|---|---|
| Rated it 9 or 10 out of 10 Higher is better. | 51% |
| Patients who got better at walking or moving around Higher is better. | 13% |
| Patients who got better at getting in and out of bed Higher is better. | 10% |
| Patients who got better at bathing Higher is better. | 16% |
| Patients whose breathing improved Higher is better. | 15% |
| Patients who had to be admitted to the hospital Lower is better. | Not reported to Medicare |
| Patients who needed the ER without being admitted Lower is better. | Not reported to Medicare |
Key facts
| Type | Home health agency |
|---|---|
| Ownership | Not reported to Medicare |
| Medicare certification date | 2021-11-18 |
| Services | Not reported to Medicare |
| Address | 16501 Sherman Way Suite 105, Van Nuys, CA 91406 Office address: care is given where the patient lives. |
| State | California |
| Phone | (818) 849‑6357 |
| CMS Certification Number | 559668 |
| Name in Medicare records | FIRST RELIABLE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any home health agency, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the agency certified by Medicare, and does it serve your ZIP code?
- Does it offer the services your doctor ordered (nursing, physical, occupational or speech therapy, aide visits)?
- How soon can the first visit happen, and how often will staff come?
- Who do you call at night or on weekends if there is a problem?
- Will the same nurse or therapist usually come? How do they share updates with your doctor?
- Are staff licensed, background-checked and trained for your condition? Do any speak your language?
- What will Medicare, Medicaid or your insurance pay, and what might you pay? Ask for it in writing.
Other home health agencies nearby
By straight-line distance (not driving distance).
- Advocate Home Health0.0 mi · Van Nuys, CA · 2 of 5 stars
- Age Home Health Care0.0 mi · Van Nuys, CA
- American Home Health Providers, Inc.0.0 mi · Van Nuys, CA
- Americare Home Health, Inc0.0 mi · Van Nuys, CA · 4.5 of 5 stars
- Blue Cross Home Health, Inc.0.0 mi · Van Nuys, CA
Nearest hospital emergency rooms
- Valley Presbyterian Hospital1.6 mi · Van Nuys, CA · Acute Care Hospital
- Mission Community Hospital2.5 mi · Panorama City, CA · Acute Care Hospital
- Encino Hospital Medical Center2.8 mi · Encino, CA · Acute Care Hospital
Sources
- Home Health Care Agencies — Centers for Medicare & Medicaid Services (CMS), data updated 2026-09-21, retrieved 2026-11-13
- Home Health Care - Patient Survey (HHCAHPS) 2025Q2 to 2026Q1 — CMS, data updated 2026-09-16, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances