Willow Brook Community Based Residential Facility

What to ask when you visit

A general checklist for any assisted living or residential care home. It is not medical or legal advice.

• Is the license current? Can I see the latest state inspection report and how any problems were fixed?
• What does the monthly fee include, and what costs extra (levels of care, help with medicines, laundry, transport)?
• How and how often are fees raised, and with how much notice?
• What help with daily activities is offered (bathing, dressing, medicines), and who gives it?
• How many staff are on duty during the day and at night? Is a nurse on site or on call?
• What happens if care needs increase? When would a resident have to move out?
• Is there a memory-care area for people with dementia, and is the home licensed for it?
• Does the home accept Medicaid (or a state waiver program), long-term care insurance or veterans’ benefits?
• How are medical emergencies handled, and which hospital is usually used?
• Can I talk with residents and families, share a meal, and visit at different times of day?
• What does the contract say about moving out, discharge and refunds? Ask for a copy to read at home.

Read the state record before you visit: state license search.

Free official help: the Eldercare Locator (U.S. Administration for Community Living), 1‑800‑677‑1116, eldercare.acl.gov, can connect you with your area agency on aging and your state’s Long-Term Care Ombudsman, who helps residents and families with concerns about a home.

Other licensed homes nearby

From the same official state lists, by straight-line distance from the center of the ZIP code (not driving distance).

• Farnam Community Living Center0.0 mi · Whitehall, WI · capacity 16
• Willow Ridge Community Based Residential Facility0.0 mi · Whitehall, WI · capacity 15
• Grand Avenue Assisted Living6.8 mi · Blair, WI · capacity 12
• Family Circle12 mi · Strum, WI · capacity 16
• Rolling Meadows of Strum12 mi · Strum, WI · capacity 50
• RJS Care Home LLC12 mi · Hixton, WI · capacity 8

Nearest hospital emergency rooms

Hospitals that list emergency services in Medicare (CMS) data, by straight-line distance.

• Gundersen Tri-County Hospital & Clinics0.0 mi · Whitehall, WI
• Mayo Clinic Health System Oakridge14 mi · Osseo, WI
• Black River Memorial Hospital23 mi · Black River Falls, WI

License information

Sources

1. Official license list of Wisconsin — Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living, list dated October 13, 2026, retrieved October 31, 2026
2. U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances