Quick answers
- Is The Willows licensed?
- The Willows appears on the official licence list of the Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living (list dated October 13, 2026, retrieved October 31, 2026) as “Community-Based Residential Facility”, licence number 0020362, status: licensed. Check the state record for the latest status and inspection reports.
- How many residents can The Willows have?
- The state licence lists a capacity of 30. This is the licensed maximum, not the number of places free today.
- Where is The Willows?
- 515 W Iola St, Iola, WI 54945, Waupaca County, Wisconsin.
- What is the phone number of The Willows?
- (414) 214-8950, as listed by the state.
- What is the closest hospital emergency room?
- Thedacare Medical Center-Waupaca, Waupaca (about 16 mi in a straight line). In a medical emergency, call 911.
What to ask when you visit
A general checklist for any assisted living or residential care home. It is not medical or legal advice.
- Is the licence current? Can I see the latest state inspection report and how any problems were fixed?
- What does the monthly fee include, and what costs extra (levels of care, help with medicines, laundry, transport)?
- How and how often are fees raised, and with how much notice?
- What help with daily activities is offered (bathing, dressing, medicines), and who gives it?
- How many staff are on duty during the day and at night? Is a nurse on site or on call?
- What happens if care needs increase? When would a resident have to move out?
- Is there a memory-care area for people with dementia, and is the home licensed for it?
- Does the home accept Medicaid (or a state waiver program), long-term care insurance or veterans’ benefits?
- How are medical emergencies handled, and which hospital is usually used?
- Can I talk with residents and families, share a meal, and visit at different times of day?
- What does the contract say about moving out, discharge and refunds? Ask for a copy to read at home.
Read the state record before you visit: state licence search.
Free official help: the Eldercare Locator (U.S. Administration for Community Living), 1‑800‑677‑1116, eldercare.acl.gov, can connect you with your area agency on aging and your state’s Long-Term Care Ombudsman, who helps residents and families with concerns about a home.
Other licensed homes nearby
From the same official state lists, by straight-line distance from the center of the ZIP code (not driving distance).
- Manawa Assisted Living12 mi · Manawa, WI · capacity 22
- Homme Residential Wittenberg15 mi · Wittenberg, WI · capacity 75
- Bethany Home Inc17 mi · Waupaca, WI · capacity 49
- Garden Park House17 mi · Waupaca, WI · capacity 14
- Park Vista the Legacy17 mi · Waupaca, WI · capacity 22
- Waupaca Elder Care Home17 mi · Waupaca, WI · capacity 16
Nearest hospital emergency rooms
Hospitals that list emergency services in Medicare (CMS) data, by straight-line distance.
- Thedacare Medical Center-Waupaca16 mi · Waupaca, WI
- Aspirus Stevens Point Hospital & Clinics, Inc.21 mi · Stevens Point, WI
- Thedacare Medical Center - New London24 mi · New London, WI
Licence information
| Licence type (as the state names it) | Community-Based Residential Facility |
|---|---|
| Name in the state record | Willows (The) |
| Licence number | 0020362 |
| Licence status | Licensed |
| Licensed capacity | 30 |
| Address | 515 W Iola St, Iola, WI 54945 |
| County | Waupaca |
| State | Wisconsin |
| Phone | (414) 214‑8950 |
| Licensing agency | Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living |
| Inspection reports | Search this home on the state website → |
| Corrections | Report an error or suggest an update → |
Sources
- Official licence list of Wisconsin — Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living, list dated October 13, 2026, retrieved October 31, 2026
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances