Quick answers
- Is Horizons licensed?
- Horizons appears on the official license list of the New York State Department of Health (NYSDOH), Adult Care Facilities (list dated September 1, 2026, retrieved November 3, 2026) as “Adult Home; Assisted Living Program”, license number 530-E-051, status: licensed. Check the state record for the latest status and inspection reports.
- How many residents can Horizons have?
- The state license lists a capacity of 76. This is the licensed maximum, not the number of places free today.
- Where is Horizons?
- 3132 State Route 21 South, Canandaigua, NY 14424, New York.
- What is the phone number of Horizons?
- (585) 396-3390, as listed by the state.
- What is the closest hospital emergency room?
- F F Thompson Hospital, Canandaigua (about 1.4 mi in a straight line). In a medical emergency, call 911.
What to ask when you visit
A general checklist for any assisted living or residential care home. It is not medical or legal advice.
- Is the license current? Can I see the latest state inspection report and how any problems were fixed?
- What does the monthly fee include, and what costs extra (levels of care, help with medicines, laundry, transport)?
- How and how often are fees raised, and with how much notice?
- What help with daily activities is offered (bathing, dressing, medicines), and who gives it?
- How many staff are on duty during the day and at night? Is a nurse on site or on call?
- What happens if care needs increase? When would a resident have to move out?
- Is there a memory-care area for people with dementia, and is the home licensed for it?
- Does the home accept Medicaid (or a state waiver program), long-term care insurance or veterans’ benefits?
- How are medical emergencies handled, and which hospital is usually used?
- Can I talk with residents and families, share a meal, and visit at different times of day?
- What does the contract say about moving out, discharge and refunds? Ask for a copy to read at home.
Read the state record before you visit: this home’s state license record.
Free official help: the Eldercare Locator (U.S. Administration for Community Living), 1‑800‑677‑1116, eldercare.acl.gov, can connect you with your area agency on aging and your state’s Long-Term Care Ombudsman, who helps residents and families with concerns about a home.
Other licensed homes nearby
From the same official state lists, by straight-line distance from the center of the ZIP code (not driving distance).
- Clark Meadows at Ferris Hills0.0 mi · Canandaigua, NY · capacity 59
- Quail Summit0.0 mi · Canandaigua, NY · capacity 55
- The Clark Manor House0.0 mi · Canandaigua, NY · capacity 17
- Ashton Place11 mi · Clifton Springs, NY · capacity 60
- Victor Views Assisted Living11 mi · Victor, NY · capacity 12
- Alpine Manor15 mi · Lima, NY · capacity 41
Nearest hospital emergency rooms
Hospitals that list emergency services in Medicare (CMS) data, by straight-line distance.
- F F Thompson Hospital1.4 mi · Canandaigua, NY
- Clifton Springs Hospital and Clinic11 mi · Clifton Springs, NY
- Geneva General Hospital16 mi · Geneva, NY
License information
| License type (as the state names it) | Adult Home; Assisted Living Program |
|---|---|
| License number | 530-E-051 |
| License status | Licensed |
| Licensed capacity | 76 |
| Address | 3132 State Route 21 South, Canandaigua, NY 14424 |
| State | New York |
| Phone | (585) 396‑3390 |
| Licensing agency | New York State Department of Health (NYSDOH), Adult Care Facilities |
| Inspection reports | This home’s record on the state website → |
| Corrections | Report an error or suggest an update → |
Sources
- Official license list of New York — New York State Department of Health (NYSDOH), Adult Care Facilities, list dated September 1, 2026, retrieved November 3, 2026
- State record for this license — inspection and complaint reports, when the state publishes them
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances