Quick answers
- Is Heritage Haven licensed?
- Heritage Haven appears on the official license list of the California Department of Social Services (CDSS), Community Care Licensing Division (list dated October 31, 2026, retrieved October 31, 2026) as “Residential-Elderly”, license number 19200506, status: licensed. Check the state record for the latest status and inspection reports.
- How many residents can Heritage Haven have?
- The state license lists a capacity of 27. This is the licensed maximum, not the number of places free today.
- Where is Heritage Haven?
- 389 Juana Avenue, San Leandro, CA 94577, Alameda County, California.
- What is the phone number of Heritage Haven?
- (510) 357-1300, as listed by the state.
- What is the closest hospital emergency room?
- Kaiser Foundation Hospital - San Leandro, San Leandro (about 0.8 mi in a straight line). In a medical emergency, call 911.
What to ask when you visit
A general checklist for any assisted living or residential care home. It is not medical or legal advice.
- Is the license current? Can I see the latest state inspection report and how any problems were fixed?
- What does the monthly fee include, and what costs extra (levels of care, help with medicines, laundry, transport)?
- How and how often are fees raised, and with how much notice?
- What help with daily activities is offered (bathing, dressing, medicines), and who gives it?
- How many staff are on duty during the day and at night? Is a nurse on site or on call?
- What happens if care needs increase? When would a resident have to move out?
- Is there a memory-care area for people with dementia, and is the home licensed for it?
- Does the home accept Medicaid (or a state waiver program), long-term care insurance or veterans’ benefits?
- How are medical emergencies handled, and which hospital is usually used?
- Can I talk with residents and families, share a meal, and visit at different times of day?
- What does the contract say about moving out, discharge and refunds? Ask for a copy to read at home.
Read the state record before you visit: state license search.
Free official help: the Eldercare Locator (U.S. Administration for Community Living), 1‑800‑677‑1116, eldercare.acl.gov, can connect you with your area agency on aging and your state’s Long-Term Care Ombudsman, who helps residents and families with concerns about a home.
Other licensed homes nearby
From the same official state lists, by straight-line distance from the center of the ZIP code (not driving distance).
- Andre Alexis Guest Home0.0 mi · San Leandro, CA · capacity 6
- California Mentor-Marineview Home0.0 mi · San Leandro, CA · capacity 4
- Carlton Plaza of San Leandro0.0 mi · San Leandro, CA · capacity 199
- Jones Rest Home0.0 mi · San Leandro, CA · capacity 31
- Optimum Care Home0.0 mi · San Leandro, CA · capacity 6
- Pacifica Senior Living San Leandro0.0 mi · San Leandro, CA · capacity 90
Nearest hospital emergency rooms
Hospitals that list emergency services in Medicare (CMS) data, by straight-line distance.
- Kaiser Foundation Hospital - San Leandro0.8 mi · San Leandro, CA
- Eden Medical Center4.7 mi · Castro Valley, CA
- Alameda Hospital5.6 mi · Alameda, CA
License information
| License type (as the state names it) | Residential-Elderly |
|---|---|
| Name in the state record | HERITAGE HAVEN |
| License number | 19200506 |
| License status | Licensed |
| Licensed capacity | 27 |
| Address | 389 Juana Avenue, San Leandro, CA 94577 |
| County | Alameda |
| State | California |
| Phone | (510) 357‑1300 |
| Licensing agency | California Department of Social Services (CDSS), Community Care Licensing Division |
| Inspection reports | Search this home on the state website → |
| Corrections | Report an error or suggest an update → |
Sources
- Official license list of California — California Department of Social Services (CDSS), Community Care Licensing Division, list dated October 31, 2026, retrieved October 31, 2026
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances