Quick answers
- Is Cumberland Heights licensed?
- Cumberland Heights appears on the official license list of the Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living (list dated October 13, 2026, retrieved October 31, 2026) as “Community-Based Residential Facility”, license number 0018423, status: licensed. Check the state record for the latest status and inspection reports.
- How many residents can Cumberland Heights have?
- The state license lists a capacity of 15. This is the licensed maximum, not the number of places free today.
- Where is Cumberland Heights?
- 251 Westhill Road, Rhinelander, WI 54501, Oneida County, Wisconsin.
- What is the phone number of Cumberland Heights?
- (715) 365-6789, as listed by the state.
- What is the closest hospital emergency room?
- Aspirus Rhinelander Hospital, Rhinelander (about 0.0 mi in a straight line). In a medical emergency, call 911.
What to ask when you visit
A general checklist for any assisted living or residential care home. It is not medical or legal advice.
- Is the license current? Can I see the latest state inspection report and how any problems were fixed?
- What does the monthly fee include, and what costs extra (levels of care, help with medicines, laundry, transport)?
- How and how often are fees raised, and with how much notice?
- What help with daily activities is offered (bathing, dressing, medicines), and who gives it?
- How many staff are on duty during the day and at night? Is a nurse on site or on call?
- What happens if care needs increase? When would a resident have to move out?
- Is there a memory-care area for people with dementia, and is the home licensed for it?
- Does the home accept Medicaid (or a state waiver program), long-term care insurance or veterans’ benefits?
- How are medical emergencies handled, and which hospital is usually used?
- Can I talk with residents and families, share a meal, and visit at different times of day?
- What does the contract say about moving out, discharge and refunds? Ask for a copy to read at home.
Read the state record before you visit: state license search.
Free official help: the Eldercare Locator (U.S. Administration for Community Living), 1‑800‑677‑1116, eldercare.acl.gov, can connect you with your area agency on aging and your state’s Long-Term Care Ombudsman, who helps residents and families with concerns about a home.
Other licensed homes nearby
From the same official state lists, by straight-line distance from the center of the ZIP code (not driving distance).
- Country Terrace of WI Inc 260.0 mi · Rhinelander, WI · capacity 15
- Country Terrace Rhinelander II0.0 mi · Rhinelander, WI · capacity 15
- Heritage House0.0 mi · Rhinelander, WI · capacity 8
- Milestone Senior Living NSD CBRF0.0 mi · Rhinelander, WI · capacity 22
- Lake Shore Assisted Living Lake Tomahawk15 mi · Lake Tomahawk, WI · capacity 16
- Milestone Senior Living Railroad CBRF18 mi · Eagle River, WI · capacity 21
Nearest hospital emergency rooms
Hospitals that list emergency services in Medicare (CMS) data, by straight-line distance.
- Aspirus Rhinelander Hospital0.0 mi · Rhinelander, WI
- Aspirus Eagle River Hospital19 mi · Eagle River, WI
- Aspirus Tomahawk Hospital22 mi · Tomahawk, WI
License information
| License type (as the state names it) | Community-Based Residential Facility |
|---|---|
| Name in the state record | CUMBERLAND HEIGHTS |
| License number | 0018423 |
| License status | Licensed |
| Licensed capacity | 15 |
| Address | 251 Westhill Road, Rhinelander, WI 54501 |
| County | Oneida |
| State | Wisconsin |
| Phone | (715) 365‑6789 |
| Licensing agency | Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living |
| Inspection reports | Search this home on the state website → |
| Corrections | Report an error or suggest an update → |
Sources
- Official license list of Wisconsin — Wisconsin Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living, list dated October 13, 2026, retrieved October 31, 2026
- U.S. Census Bureau ZIP code areas (Gazetteer) — approximate position (center of the ZIP code area) used for distances